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Front End Department Leader

2 months ago

Vincennes, Indiana, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Front End Department Leader to join our team at Kroger. As a Front End Department Leader, you will be responsible for leading a team of associates to deliver exceptional customer service and drive sales growth in the front end department.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all customers, ensuring a positive shopping experience and building customer loyalty.
  • Team Leadership: Lead and develop a high-performing team of associates, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed.
  • Sales Growth: Develop and implement strategies to drive sales growth in the front end department, including managing inventory, pricing, and promotions.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise, to ensure that the front end department is fully stocked and ready for customers.
  • Financial Management: Manage the front end department's budget, including controlling expenses and ensuring that financial goals are met.
  • Store Operations: Collaborate with other store leaders to ensure that store operations are running smoothly and efficiently, including managing cash handling, sales, and customer service.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in business, retail management, or a related field preferred.
  • Experience: 2+ years of retail management experience, including experience in a front end department leader role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a team of associates. Ability to analyze sales data and develop strategies to drive sales growth. Strong inventory management and financial management skills.