Workplace Experience Coordinator
2 weeks ago
As a CBRE Workplace Experience Coordinator, you will be responsible for delivering exceptional customer service to employees and guests of a designated building.
This role is part of the Workplace Experience function, which provides world-class customer service to clients and visitors of a designated building.
Key Responsibilities- Provide a warm and welcoming experience to all visitors, including issuing visitor and parking passes and following security protocols.
- Answer phone calls in a professional manner and create presentations for various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of requestors.
- Manage janitorial or maintenance work orders as needed and coordinate workplace services, including mail and office supply services.
- Provide solutions to inquiries or complaints from employees, guests, and coworkers in a professional and customer service-driven manner.
- Organize and manage on-site events, including securing event space, setting up and tearing down the room, and delivering supplies.
- Follow property-specific security and emergency procedures and notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and complicated information within the team and follow specific directions as given by the manager.
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products, including Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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