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Workplace Experience Coordinator
2 months ago
We are seeking a highly skilled Workplace Experience Coordinator to join our team at Solomon Page. As a key member of our Workplace Experience team, you will be responsible for creating and supporting inspiring, safe, and efficient environments that enable employees to perform their best work.
Key Responsibilities:- Managing In-Office Experience: Oversee reception and visitor check-in, serving as the primary point of contact for employees and visitors, ensuring a great first impression with a warm and welcoming atmosphere.
- Event and Meeting Coordination: Serve as a contact point for offsites, events, and meetings, managing setup requirements, and providing hands-on support for events, room configurations, and deliveries.
- Hospitality Services: Manage meal coordination for employees, including daily lunch catering, special dietary requests, and meal ordering for meetings and events. Oversee the stocking of snacks and beverages.
- Managing Workplace Operations: Address employee requests in coordination with property management, conducting regular office audits, and ensuring all facilities issues are promptly resolved.
- Employee Experience & Support Services: Monitor and respond to tickets, emails, Slacks, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality.
- 2+ years of experience in Hospitality and/or Workplace Operations.
- Excellent customer service skills with a pleasant and calm demeanor.
- Previous experience with event assistance and coordination.
- Broad knowledge of Workplace Operations policies and procedures.
- Ability to work in a flexible, positive, and team-oriented environment, embracing process improvement.
- Strong organizational and multitasking skills.
- Proactive self-starter with minimal supervision.
- Excellent communication skills (verbal and written).
- Proficient in Google Suite.
- Ability to be in-office daily.
- Capable of walking, standing, kneeling, and carrying objects up to 50 lbs.
We offer a comprehensive benefit program for hourly employees, including medical, dental, 401(k), direct deposit, and commuter benefits. If you meet the required qualifications and are interested in this role, please apply today.