Senior Manager of Workplace Experience
2 weeks ago
At Intercom, we're revolutionizing the way businesses interact with their customers through AI. We're seeking an exceptional Senior Manager of Workplace Experience to join our global team at our San Francisco office. In this role, you'll lead the design and management of our workplace environments for our US & APAC offices, enhancing productivity and enriching the overall employee experience.
Key Responsibilities:- Drive strategic initiatives to optimize workplace efficiency and elevate the employee experience, aligning with company goals and values.
- Oversee front-of-house operations, ensuring a seamless, professional, and welcoming experience for all guests and employees.
- Lead and manage the planning, execution, and evaluation of high-impact local employee events that reflect our brand identity and meet budgetary guidelines.
- Serve as a key cultural leader, championing company values and coordinating diverse activities, meetings, and community events that foster a cohesive and engaged workplace.
- Ensure rigorous adherence to safety and compliance standards through regular inspections and proactive risk management.
- Collaborate with senior leadership to drive strategic space planning, including office moves, renovations, and infrastructure enhancements.
- Oversee the management and prioritization of employee office requests, ensuring timely resolution within established service level agreements (SLAs).
- Develop, implement, and continuously refine office policies and processes to support operational excellence and organizational efficiency.
- Manage relationships with local third-party service providers, including food services, security, and janitorial, to ensure high-quality service and operational continuity.
- Minimum 6+ years of senior-level experience in Workplace Experience or Facilities Management, with a demonstrated focus on designing and implementing strategies that significantly enhance the employee experience.
- Advanced leadership skills, with proven success in managing, coaching, and developing high-performing teams to achieve strategic goals and foster a positive workplace culture.
- Strong track record of strategic budget management, including building comprehensive business cases, optimizing resource allocation, and driving cost efficiencies without compromising quality.
- Exceptional verbal and written communication skills, enabling you to influence and engage stakeholders at all levels, from frontline staff to senior executives, as well as external partners and vendors.
- Highly adaptable and comfortable navigating the demands of a rapidly changing office environment, leveraging your expertise to maintain a productive and positive workplace atmosphere.
- Competitive salary and meaningful equity.
- Comprehensive medical, dental, and vision coverage.
- Regular compensation reviews - great work is rewarded.
- Flexible paid time off policy.
- Paid Parental Leave Program.
- 401k plan & match.
- In-office bicycle storage.
- Fun events for Intercomrades, friends, and family.
-
Workplace Experience Manager
3 weeks ago
San Francisco, California, United States eTeam Full timeJob Title: Workplace Experience CoordinatorLocation: Onsite @ SFO CADuration: 12+ MonthsPay Rate: $25-$30/hrKey Responsibilities:Managing In-Office Experience:Oversee reception and visitor check-in, ensuring a seamless experience for employees and guests.Act as on-site security when needed, maintaining a safe and secure environment.Manage relationships with...
-
Senior Product Designer, Workplace Experience
3 weeks ago
San Francisco, California, United States Envoy Full timeAbout EnvoyEnvoy's workplace platform has revolutionized the way companies welcome visitors, enhance the onsite experience, manage deliveries, and access unified workplace data in 16,000 locations worldwide. By designing products that solve common workplace problems, Envoy has redefined the standard for workplace technology.The RoleWe're seeking a Senior...
-
Workplace Experience Manager
3 weeks ago
San Francisco, California, United States CBRE Full timeAbout the RoleAs a Workplace Experience Manager at CBRE, you will be responsible for overseeing the delivery of workplace experience services, including Concierge, Reception, Meeting & Event Management, and administrative office duties.Key ResponsibilitiesProvide formal supervision to employees, monitor training and development, conduct performance...
-
Workplace Experience Manager
3 weeks ago
San Francisco, California, United States CBRE Full timeAbout the RoleAs a CBRE Workplace Experience Manager, you will be responsible for overseeing the delivery of workplace experience services, including Concierge, Reception, Meeting & Event Management, and administrative office duties.Key ResponsibilitiesProvide formal supervision to employees, monitor training and development, conduct performance evaluations...
-
Workplace Experience Facilities Manager
3 weeks ago
San Francisco, California, United States Bloomberg Full timeJob Title: Workplace Experience Facilities ManagerWe are seeking a highly skilled and experienced Workplace Experience Facilities Manager to join our team at Bloomberg. As a key member of our Facilities Management and Workplace Experience team, you will be responsible for overseeing the efficient operation of our workplace facilities and enhancing the...
-
Workplace Experience Facilities Manager
2 weeks ago
San Francisco, California, United States Bloomberg Full timeJob Title: Regional Workplace Experience and Facilities ManagerWe are seeking a highly skilled and experienced Regional Workplace Experience and Facilities Manager to join our team at Bloomberg. As a key member of our Facilities Management and Workplace Experience team, you will be responsible for overseeing the efficient operation of our workplace...
-
Workplace Experience Facilities Manager
6 days ago
San Francisco, California, United States Bloomberg Full timeJob Title: Regional Workplace Experience Facilities ManagerBloomberg is seeking a highly skilled Regional Workplace Experience Facilities Manager to join our team. As a key member of our Facilities Management and Workplace Experience team, you will be responsible for overseeing the efficient operation of our workplace facilities and enhancing the overall...
-
Workplace Experience Coordinator
4 weeks ago
San Francisco, California, United States eTeam Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workplace Experience Coordinator to join our eTeam team. As a key member of our Workplace Experience team, you will be responsible for ensuring a seamless and efficient work environment for our employees.Key ResponsibilitiesFacilities Management: Oversee the day-to-day operations of our...
-
Workplace Experience Coordinator
3 weeks ago
San Francisco, California, United States eTeam Full timeJob Title: Workplace Experience CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Workplace Experience Coordinator to join our eTeam team. As a key member of our Workplace Experience team, you will be responsible for managing the day-to-day operations of our office, ensuring a seamless and productive work environment for our...
-
Workplace Experience Coordinator
2 weeks ago
San Francisco, California, United States Solomon Page Full timeWorkplace Experience CoordinatorWe are seeking a highly skilled Workplace Experience Coordinator to join our team at Solomon Page. As a key member of our Workplace Experience team, you will be responsible for creating and supporting inspiring, safe, and efficient environments that enable employees to perform their best work.Key Responsibilities:Managing...
-
Workplace Experience Coordinator
3 weeks ago
San Francisco, California, United States Solomon Page Full timeWorkplace Experience CoordinatorWe are seeking a highly skilled Workplace Experience Coordinator to join our team in San Francisco. As a key member of our Workplace Experience team, you will play a critical role in driving global connection and inclusion throughout the employee lifecycle.Key Responsibilities:Managing In-Office Experience: Oversee reception...
-
Workplace Experience Coordinator
3 weeks ago
San Francisco, California, United States Motion Recruitment Full timeAbout the RoleMotion Recruitment is seeking a highly skilled Workplace Experience Coordinator to join our team. As a key member of our Employee & Workplace Experience (EWX) team, you will be responsible for creating and supporting inspiring, safe, and efficient environments that enable employees to perform their best work.Key ResponsibilitiesManage In-Office...
-
Workplace Experience Coordinator
2 weeks ago
San Francisco, California, United States Canva Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Workplace Experience Coordinator to join our team in San Francisco. As a key member of our Vibe team, you will be responsible for creating a warm and welcoming environment in our new campus, empowering Canvanauts to do their best work.Key ResponsibilitiesProvide on-the-ground operational...
-
Workplace Experience Coordinator
2 weeks ago
San Francisco, California, United States US Tech Solutions Full timeAbout the RoleThe Employee & Workplace Experience (EWX) team at US Tech Solutions is dedicated to creating a best-in-class experience for our employees and teams. As a key member of this team, you will play a crucial role in driving global connection and inclusion throughout the employee lifecycle.Key ResponsibilitiesManaging In-Office Experience: Oversee...
-
Senior Manager Workplace Resources
3 days ago
San Mateo, California, United States Freshworks Full timeJob Title: Senior Manager Workplace ResourcesFreshworks is seeking a seasoned Senior Manager to lead our Workplace Resources team and drive excellence in our North America offices. As a key member of our Global Workplace team, you will be responsible for defining and implementing strategies that enhance the employee experience and support our company's...
-
Workplace Experience Coordinator
2 weeks ago
San Francisco, California, United States Canva Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Workplace Experience Coordinator to join our Vibe team in San Francisco. As a key member of our team, you will be responsible for creating a warm and welcoming environment in our new campus, empowering Canvanauts to do their best work.Key Responsibilities:Provide on-the-ground operational...
-
Workplace Experience Coordinator
3 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're a software company on a mission to empower individuals, teams, and organizations to create tailored solutions for any problem or challenge. Our tools are designed to be user-friendly, yet powerful, and we're committed to making them accessible to everyone.The RoleWe're seeking a skilled Workplace Experience Coordinator to join our team in San...
-
Workplace Experience Coordinator
2 weeks ago
San Francisco, California, United States TekWissen ® Full timeJob Title: Workplace Experience CoordinatorWe are seeking a highly organized and detail-oriented Workplace Experience Coordinator to join our team at TekWissen ®. This role is responsible for ensuring a seamless and efficient work environment for our employees.Key Responsibilities:Facilities Management: Oversee the stocking and re-stocking of food and...
-
Workplace Experience Coordinator
2 weeks ago
San Francisco, California, United States TekWissen LLC Full timeJob DescriptionTek Wissen Group is a workforce management provider with a global presence. As an Entry Workplace Experience Specialist, you will be responsible for ensuring the smooth operation of our San Francisco office.Key Responsibilities:Manage the inventory and restocking of food and beverage itemsAssist with lunch distribution and supervise building...
-
Workplace Experience Coordinator
3 weeks ago
San Francisco, California, United States Hinge Health Full time{"title": "Workplace Experience Coordinator", "description": "About the RoleHinge Health is seeking a proactive and self-motivated individual to provide support to our workplace team. In this role, you will assist with a variety of tasks to help build one of the fastest-growing digital health startups in San Francisco. You will be asked to provide support in...
