Senior Product Manager, Workplace Experience

4 weeks ago

San Francisco, California, United States Envoy Full time
About Envoy

Envoy's workplace platform has revolutionized the way companies welcome visitors, enhance the onsite experience, book desks and meeting rooms, manage deliveries, and access unified workplace data in 16,000 locations worldwide. By designing products that solve common workplace problems, Envoy provides a simple way to manage complex safety, security, and compliance needs across all workplace locations.

Rely on smart, automated solutions to common workplace challenges, freeing up unused space and eliminating repetitive tasks. This allows you to make the most efficient use of your space and resources, freeing up your team's time to focus on high-priority tasks.

With Envoy's intuitive technology that employees enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.

Unlike companies that offer disconnected workplace solutions and disparate data sources, Envoy's platform provides accurate, comprehensive, and unified workplace data, enabling informed business decisions. Envoy's integrated solutions pull data from multiple sources to ensure you always have the most accurate data available.

About the Role

A Product Manager at Envoy is responsible for influencing, inspiring, and leading teams to build products that solve customer problems and drive business growth. As a Senior Product Manager for Workplace Experiences, you will be at the forefront of redefining how modern workplaces operate and thrive.

You will lead the development of innovative products that enhance employee engagement, streamline operations, and foster a connected and productive workplace environment. Your primary objective will be to drive the strategic direction, roadmap, and execution of Envoy's Workplace Experiences products, ensuring they align with our vision to create spaces where people love to work.

Key Responsibilities
  1. Develop and articulate a clear product roadmap that aligns with Envoy's overall product strategy.
  2. Engage deeply with customers to understand their needs and challenges, leveraging these insights to guide product decisions and ensure exceptional value.
  3. Advocate for exceptional user experiences, balancing customer satisfaction with business objectives.
  4. Own and communicate the product roadmap, prioritizing features and enhancements based on strategic goals, customer feedback, and data-informed insights.
  5. Identify opportunities for innovation and differentiation in a competitive market, ensuring our products stand out.
  6. Apply strategic thinking to market opportunities, product positioning, and long-term product planning, translating the product strategy into actionable plans that drive business growth.
  7. Lead and collaborate with engineering, design, research, product marketing, and sales to deliver high-quality products on time, ensuring clear communication and alignment on goals, timelines, and deliverables.
  8. Manage the end-to-end product lifecycle, from ideation and requirements gathering to launch and post-launch optimization.
  9. Define, track, and analyze key performance indicators (KPIs) for your products, using data and analytics to make informed decisions, iterate on features, and drive continuous improvement and growth.
Requirements
  • 5+ years of product management experience in the B2B SaaS and mobile industry.
  • Proven track record of successfully launching and scaling complex software products.
  • Proven ability to navigate complex, technical, cross-functional projects from inception to completion.
  • Proven track record of delivering business value, and defining and driving OKRs.
  • Experience working on or closely with a product development team, including knowledge of Agile software development processes.
  • Excellent communication and writing skills.
  • BS in Computer Science or related field.
What You'll Get
  • A high degree of trust in your ideas and execution.
  • An opportunity to partner and collaborate with other talented people.
  • An inclusive community where you feel welcomed and cared for as a person.
  • The ability to make an immediate impact in helping customers create a great workplace experience.
  • Support for your personal and professional growth.

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