Guest Experience Ambassador
2 weeks ago
This is an exciting opportunity to join our team at the Chanticleer Inn as a Guest Service Specialist. As a key member of our staff, you will be responsible for providing exceptional guest experiences and ensuring that our property is clean, safe, and well-maintained.
About UsThe Chanticleer Inn is a unique boutique lodging experience located atop historic Lookout Mountain. We pride ourselves on delivering outstanding service and creating memorable experiences for our guests.
Responsibilities- Guest Service: Deliver excellent guest service to internal and external customers in line with our mission, culture, and values.
- Front Desk Operations: Process transactions such as retail sales, deposits, and general payments.
- Cleaning and Maintenance: Clean and stock bathrooms, maintain the pool and recreational area, and perform general cleaning tasks.
- Food Service: Set up, maintain, and operate the morning and evening food service.
- Coordination and Communication: Coordinate and facilitate guest check-ins/check-outs, including movement of guests between rooms when needed.
- Age: Must be at least 18 years old.
- Experience: Previous related experience preferred, in lodging, hospitality, or a related field, and willingness to receive training.
- Personality: Possess a kind personality, the desire to contribute to a great team.
- Skillset: Ability to display a professional, engaging, and polite image to guests and team partners.
- Work Schedule: Required to work nights, weekends, holidays, and special events as needed.
We offer a competitive hourly wage of $13.90-$13.95, as well as opportunities for career growth and development. If you are passionate about delivering exceptional guest experiences and have a strong work ethic, we encourage you to apply.
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