Rock City Retail Sales Partner

7 days ago


Lookout Mountain, Georgia, United States See Rock City Inc Full time
About the Role

We are seeking a highly skilled Sales and Service Associate to join our team at See Rock City Inc. As a key member of our First Impressions department, you will be responsible for delivering exceptional guest service and ensuring a seamless sales experience at the Ticket Desk and Cornerstone Station Annual Pass Gift Shop.

Responsibilities
  • Guest Service Expertise: Provide outstanding customer service to internal and external guests, consistently upholding our organization's mission, culture, and values.
  • Team Collaboration: Work effectively with colleagues to maintain a clean and organized shop environment, restock as needed, and handle phone inquiries in a professional manner.
  • Cash Handling and Operations: Perform opening and closing procedures, manage cash handling responsibilities, and adhere to company policies.
Requirements and Qualifications
  • Experience: At least 1 year of prior experience in retail or a related field, with a willingness to receive training and adapt to new situations.
  • Perspectives and Skills: Possess a kind personality, a strong desire to contribute to a great team, and a willingness to learn and improve skills.
  • Communication and Teamwork: Display a professional image, engage with guests and colleagues in a polite and respectful manner, and provide valuable feedback and input to the team.
  • Operational Knowledge: Read and understand operational documents, perform basic arithmetic operations, and use American currency correctly.
  • Schedule Flexibility: Offer a flexible schedule to work nights, weekends, holidays, and special events as required.
Compensation Details

The successful candidate will be offered an hourly wage between $11.00-$11.25. We offer a dynamic and fast-paced work environment, opportunities for growth and development, and a commitment to maintaining a positive and inclusive workplace culture.



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