Customer Experience Ambassador

2 days ago


Stone Mountain, Georgia, United States Stars and Strikes Full time
Job Summary

We are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at Stars and Strikes Family Entertainment Center. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring seamless food and beverage service, and creating lasting memories for our guests.

About the Role:

  • Provide unparalleled customer service, exceeding guest expectations and ensuring 100% satisfaction.
  • Serve food and beverages promptly, maintaining a clean and organized environment.
  • Engage with guests throughout their dining experience, making recommendations and ensuring timely order fulfillment.
  • Process payments accurately and efficiently, maintaining a high level of cash handling integrity.
  • Continuously evaluate and improve customer satisfaction, addressing concerns promptly and professionally.

What We're Looking For:

  • A warm and welcoming demeanor, with excellent communication and interpersonal skills.
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • A strong work ethic, with a commitment to delivering exceptional results and exceeding guest expectations.
  • Previous serving experience is preferred, but not required.

Benefits:

  • A competitive hourly rate: $12-$15 per hour, depending on experience.
  • Ongoing training and development opportunities, ensuring continuous growth and improvement.
  • A fun and dynamic work environment, offering opportunities for advancement and career progression.
  • Free access to bowling, laser tag, and other entertainment options, providing a unique benefit for employees and their families.


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