Resort Front Desk Ambassador
3 weeks ago
About the Role
The Spa Front Desk Concierge plays a crucial part in our team's success. This engaging role requires an individual who can provide exceptional guest service while maintaining accuracy and efficiency in their work.
Responsibilities
- Provide top-notch guest service and act as the initial point of contact for guests.
- Handle check-ins and check-outs, process transactions, and keep records up-to-date.
- Manage registration cards, gift cards, and inventory with care.
Essential Qualities
- Superior communication and interpersonal skills for interacting with guests and colleagues.
- Capacity to work independently with high standards and juggle multiple tasks in a fast-paced setting.
- Proficiency in basic office software to efficiently manage tasks.
- Effective multiskilling and problem-solving abilities to adapt to changing situations.
- Prior customer service experience is highly desirable.
Our Compensation Package
We offer a competitive salary range of $42,000 - $58,000 per year, based on experience, along with comprehensive training and a dynamic work environment.
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