Reservations Coordinator

4 weeks ago


North Troy, Vermont, United States Jay Peak Resort Full time
Job Summary

We are seeking a highly organized and customer-focused Activities-Reservations Agent to join our team at Jay Peak Resort. As a key member of our reservations team, you will be responsible for receiving and processing incoming calls, emails, and online inquiries related to resort activities and reservations.

Key Responsibilities
  • Respond to guest inquiries and make reservations for resort activities and amenities
  • Work with guests via 3rd party extranets to facilitate reservations and provide excellent customer service
  • Ensure accurate and timely processing of reservations and guest communications
  • Collaborate with other resort departments to provide seamless guest experiences
Requirements
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in using computer systems and software for reservations and guest management
  • Strong problem-solving skills and attention to detail


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