Corporate Travel Consultant

2 weeks ago


Phoenix, Arizona, United States American Express Global Business Travel Full time
About the Role

We are seeking a highly skilled Corporate Travel Consultant to join our team at American Express Global Business Travel. As a key member of our team, you will be responsible for delivering exceptional travel service experience for our corporate business customers.

Key Responsibilities
  • Act as a trusted advisor and consultant to corporate accounts, providing creative and timely travel solutions.
  • Arrange domestic and international travel requirements, including air, rail, car, and hotel accommodations.
  • Provide consultative advice and recommendations to customers, ensuring adherence to their travel policy and requirements.
  • Deliver exceptional customer service, meeting or exceeding individual and team goals.
  • Follow internal compliance and regulatory requirements for all customers and locations supported.
Requirements
  • Detailed understanding of fares and ticketing rules for car, air, hotel travel.
  • Knowledge and experience of air, rail, hotel, car booking, calculating and processing exchanges.
  • High proficiency in Native Sabre GDS, minimum 5+ years of experience.
  • Experience working in a high-touch service environment where performance is measured.
  • Background in Business (Corporate) Travel providing White Gloved Service.
  • Passion for Excellence in Client Service.
  • Excellent Professional Communication – both written and verbal.
What We Offer

We offer a comprehensive benefits package, including flexible benefits, travel perks, and opportunities for professional development. Our company is committed to Diversity, Equity, and Inclusion, and we strive to create a workplace where everyone feels valued and supported.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, we encourage you to apply.



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