Corporate Software Business Analyst
2 weeks ago
At American Express Global Business Travel, we believe in the transformative power of travel and its ability to create positive change. Our team thrives in an environment that values collaboration and inclusivity, where every voice contributes to our mission.
Position Overview
As a Corporate Software Business Analyst, you will be entrusted with several key responsibilities:
Strategic Product Management
Vision Development: Establish and uphold the overarching vision for our software tools, ensuring it aligns with organizational objectives and user requirements.
Market Evaluation: Conduct thorough analyses of market dynamics, competitor actions, and user insights to inform and shape the product strategy.
Product Lifecycle Management
Collaborative Development: Partner closely with engineering, design, and various stakeholders to create, enhance, and roll out new tools and functionalities.
Feature Prioritization: Determine feature priorities, set timelines, and manage resource distribution throughout the development cycle to guarantee timely execution.
Tool Ecosystem Oversight
Integration and Compatibility: Ensure smooth integration and compatibility among tools within the software ecosystem.
Developer and Partner Engagement: Cultivate a positive experience for developers and partners to stimulate external contributions.
API Management: Supervise API development, documentation, and support strategies for developers.
Market Insights and Research
User Insights: Maintain a comprehensive understanding of target users, their challenges, and software requirements.
Opportunity Identification: Spot market gaps and opportunities for expanding the software ecosystem.
Data-Driven Strategy
Performance Metrics: Define and monitor performance metrics for individual tools and the entire ecosystem, focusing on adoption rates, usage statistics, feature performance, and user satisfaction.
Analytical Evaluation: Leverage analytics to derive insights and foster continuous improvement.
Cross-Departmental Collaboration
Team Synergy: Build robust relationships with engineering, design, marketing, sales, and customer support teams to ensure the comprehensive success of the software ecosystem.
Advocacy and Promotion
Value Communication: Actively communicate the advantages and benefits of the software ecosystem to both internal stakeholders and external partners/users.
By fulfilling these responsibilities, you will play a pivotal role in the success and evolution of our software ecosystem, driving innovation and effectively addressing user needs.
Location
United States
The national annual base salary range for this position is from $50,000 to $100,000. This range reflects the base salary that American Express Global Business Travel anticipates for the role. Actual salary will depend on factors such as the complexity of the role and the candidate's relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for an annual Performance Based Incentive, rewarding participants based on company performance. For details about our comprehensive benefits programs and eligibility, please review our Benefits-at-a-Glance document.
The #TeamGBT Experience
Work-life balance: Discover your ideal work-life integration at American Express Global Business Travel.
- Tailored Benefits: Our flexible benefits are customized for each country and commence on your first day. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
- Travel Discounts: Enjoy a selection of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Skill Development: Enhance your skills at your own pace with global tuition assistance, access to over 20,000 courses on our learning platform, leadership training, and priority access to new job openings for internal candidates.
- Diversity, Equity, and Inclusion: We are committed to promoting Diversity, Equity, and Inclusion in every aspect of our business. Connect with colleagues through our global Inclusion Groups to discuss challenges, achievements, and drive awareness and action.
- Wellbeing Resources: Access resources to support mental and emotional health for you and your immediate family.
- And much more.
All applicants will receive equal consideration for employment without regard to age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other protected characteristic.
We are dedicated to providing reasonable accommodations to qualified individuals with disabilities. Please inform your recruiter if you require accommodations during the hiring process. For details on how we protect your data, please consult the GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you are passionate about our mission and believe you would be a valuable addition to our team, we encourage you to apply even if you do not meet every qualification.
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