Regional Account Manager
1 week ago
About Us
David Yurman is a renowned American luxury jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist.
Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship, and cable - the brand's artistic signature.
Our Values
At David Yurman, creativity, innovation, and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design.
The Yurman family's guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand.
Job Description
Title
Regional Account Manager
Reports to
Vice President of Wholesale, National Accounts
Overview
The Regional Account Manager is accountable for achieving sales and profitability plans. This role provides direction and leadership to the commercial stores within the territory through leadership, training, and talent development.
Essential Duties & Responsibilities
Sales Goal Achievement and Expense Control:
Services and provides sales support for wholesale doors
Forecasts and reports projections for monthly and seasonal needs.
Tracks and reports sales performance and inventory stock.
Develops budget and order plans for each account in accordance with specified sales targets.
Monitors inventories and coordinates replenishment.
Delivers the sales and product targets for all DY New Product Markets.
Account Management:
Manages a territory of National Accounts and Independent Jewelers.
Supervises order flow to ensure proper delivery and merchandising of product.
Ensures accounts adhere to brand visual standards and implements seasonal visual enhancements.
Visits accounts regularly to reinforce customer relationships. Gathers and communicates feedback regarding product assortment and needs.
Negotiates product buying and planning. Gathers competitive data and market insights.
Marketing / Event Planning:
Assists and participates in special events at stores. Executes events seamlessly and drives client follow up.
Participates in planning for advertising and seasonal mailers.
Helps support David Yurman Retail events in their territory.
Client Experience:
Manage customer service activities and staff competence to optimize sales performance and customer satisfaction.
Identify trends and make suggestions to improve and enhance retail performance to deliver sales and service goals.
Ensure brand environment is impeccable at all times; partner with corporate teams for repairs, maintenance, IT, lighting, etc.
Understands and communicates the customer nuances unique to the market.
Training and Talent Development:
Plans and implements store and team training according to DY Training Program for both DY Retail and Wholesale stores in territory.
Provides Onboarding Quarterly for key management hires.
Ensures the full implementation of training programs for new store managers and coach/develop to ongoing performance needs.
Builds cross-departmental relationships and partners with management and visual in store to increase the brand presence and drive associates to sell David Yurman.
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