Optical Assistant Manager
1 week ago
As an Assistant Manager at West Point Optical Group-Pearle Vision, you will play a key role in driving profitable sales growth and delivering an outstanding patient experience. You will lead a team in a positive and productive environment, modeling exemplary patient care and developing strong relationships with associates and doctors.
Key Responsibilities- Drive Sales Growth: Foster a patient-focused retail culture and drive profitable store sales through effective training, coaching, and development of associates.
- Lead the Team: Assist in leading the team in a positive and productive environment, modeling exemplary patient care and developing strong relationships with associates and doctors.
- Develop Associates: Effectively train and develop associates to consistently provide a patient care-focused experience.
- Merchandising and Presentation: Ensure each store is effectively merchandised and presented according to standards, including execution of planogram, visual appearance, and maintenance of overall standards.
- Customer Satisfaction: Ensure high-quality customer service through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote.
- Operational Procedures: Execute operational procedures, including safety, maintenance, and store safety.
- Experience: 1 year of optical experience and a proven track record of sales growth through sales skills and accountability for sales results.
- Skills: Ability to train, coach, and develop excellent patient-focused and sales-oriented associates, as well as demonstrated ability to deliver an outstanding experience during direct interaction with patients.
- Education: Bachelor's degree or comparable experience in retail operations.
West Point Optical Group-Pearle Vision offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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