Optical Care Specialist
7 days ago
Grand Rapids Ophthalmology, a leading provider of eye care services, is seeking a skilled Optical Care Specialist to join our team. As a key member of our eye care team, you will play a vital role in delivering exceptional patient care and ensuring the highest level of customer satisfaction.
Responsibilities:- Assist in the care and treatment of optometry patients, providing personalized attention and education on eye health and vision care.
- Interpret prescriptions and help patients select the most suitable eyewear, collaborating with prescribing physicians as needed.
- Take accurate optical measurements for eyewear preparation and ensure all products meet patients' comfort, fashion, and lifestyle needs.
- Verify product availability and coordinate timely delivery, ensuring a seamless patient experience.
- Order eyewear from the laboratory based on prescription and patient preference, verifying accuracy before delivery.
- Adjust and dispense eyewear, providing clear instructions on proper usage and cleaning.
- Respond to patient inquiries, addressing concerns and resolving issues in consultation with optometrists and ophthalmologists.
- High school diploma or equivalent required; American Board of Opticianry (ABO) certification preferred.
- Minimum 1-3 years of optical experience, with strong communication and interpersonal skills.
- Ability to work effectively in a team environment, with excellent attention to detail and organizational skills.
- Strong computer skills and ability to multitask, plan, and execute tasks efficiently.
- Motivated and dependable, with a patient-friendly personality and a passion for delivering exceptional patient care.
- Competitive pay and comprehensive benefits, including medical, dental, vision, life, and disability insurance.
- 401(k) plan with company contribution, paid holidays, and paid time off.
- Opportunities for personal and professional growth in a rewarding work environment.
- A chance to make a meaningful difference in the lives of our patients and contribute to the success of our organization.
We are an Equal Employment Opportunity Employer, committed to diversity and inclusion in the workplace.
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