Assistant Manager
1 day ago
**About CoolSys - Refrigeration and HVAC Systems**
CoolSys is a leading provider of refrigeration and HVAC solutions, serving a diverse range of industries and clients. Our team of experts is dedicated to delivering exceptional service and support to our customers.
**Job Summary:**
We are seeking an experienced Assistant Service Manager to join our team. As an Assistant Service Manager, you will play a key role in supporting the Branch Manager in day-to-day operations and managing the business.
**Key Responsibilities:**
- Create proposals within company guidelines.
- Update current customers on work order statuses and document any credits and adjustments to work orders.
- Oversee work order completion and technicians' workload throughout the day.
- Interact with vendors and parts department to verify availability of parts.
- Other duties as assigned.
**Requirements:**
- Ability to work Monday to Friday, 7am - 5pm.
- 3+ years of dispatching or operations experience is preferred.
- Industry knowledge of HVAC and Refrigeration or similar is a plus, but not required.
- Strong administrative and computer skills.
- Excellent written and verbal communication skills.
- Strong working knowledge of Microsoft Office Suite and ability to learn new software.
- Possess a high level of adaptability and flexibility.
- Ability to work in a fast-paced environment with competing priorities and manage conflict resolution.
- Ability to work effectively with minimal supervision.
**Benefits:**
- Medical, Dental, Vision, and Prescription coverage.
- Paid vacation and holidays.
- 401(K) Company match.
- Life insurance, AD&D, and long-term disability.
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