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Patient Services Manager

2 months ago


Tampa, Florida, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled Patient Services Manager to lead our Patient Services Team in an Acute Care setting. As a key member of our team, you will be responsible for establishing goals and overseeing the implementation of patient food services needs based on medical direction and patient population.

Key Responsibilities:
  • Develop and implement patient-centered food services strategies to meet the nutritional needs of patients.
  • Lead and manage a team of patient service staff, providing coaching, training, and development opportunities to ensure excellent patient satisfaction.
  • Ensure compliance with dietary restrictions and special or modified diets, adhering to guidelines and regulations.
  • Collaborate with healthcare professionals to achieve stated patient satisfaction goals and improve overall patient experience.
  • Participate in and lead quality assurance and performance improvement initiatives to drive excellence in patient services.
Requirements:
  • Bachelor's degree in Food Service Technology/Management or related field, or Associate degree with relevant work experience.
  • Certified Dietary Manager (CDM) certification or Registered Diet Technician (RD) or Registered Dietitian (RD) preferred.
  • Minimum of one year of experience in food service management, preferably in an acute care setting.
  • Strong knowledge of Microsoft Office applications, electronic medical records, and diet office systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • Compass Group Careers is an equal opportunity employer, committed to diversity and inclusion.