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Patient Services Director
2 months ago
We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting.
Key Responsibilities:- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.
- Hires, directs, coaches, trains, and develops patient service team members.
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations.
- Ensures patient services staff assists in achieving stated patient satisfaction goals.
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
- Participates in/leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs.
- Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field.
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
- Minimum of one (1) year experience in food service management preferred in an acute care setting.
- ServSafe certified, desirable.
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.
- Medical
- Dental
- Vision
- Life Insurance/ AD&D
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
