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Provider Support Specialist

2 months ago

Maryland Heights, Missouri, United States UnitedHealth Group Full time
Position Overview

The role of the Provider Support Specialist is crucial in ensuring that healthcare providers receive the assistance they need. This position requires a commitment to resolving inquiries and addressing concerns effectively.

Key Responsibilities
  • Act as a dedicated advocate for healthcare providers, demonstrating a strong sense of accountability.
  • Manage and resolve issues through various communication channels, including phone and chat.
  • Quickly assess and prioritize incoming requests from service providers to ensure timely support.
  • Provide comprehensive assistance in a multi-channel environment, ensuring that all interactions are handled with professionalism.
Qualifications

The ideal candidate will possess excellent communication skills and a passion for helping others in the healthcare sector. A background in customer service or healthcare support is preferred.