Operations Director
4 days ago
This position provides senior leadership and strategic direction in partnership with the Executive Director and Program Directors in advancing the mission of the Minnesota Coalition Against Sexual Assault (MNCASA). The Operations Director supports all areas of MNCASA, through a range of organizational strategic functions including oversight of internal operations and contracts, while advancing policies and procedures that improve organizational operations.
Key Responsibilities- Administrative and Operational Management
- Represent the organization at community meetings and on committees.
- Manage overall IT services for the organization in coordination with IT contractor.
- Manage daily office functions including mail, deliveries, equipment, and supplies.
- Manage organizational contracts for professional services that serve the organization.
- Coordinate services with human resources and employee benefits programs.
- Manage business insurance renewals in coordination with insurance broker.
- Work in partnership with Executive Director and Program Directors in managing organization finances and nonprofit administration to ensure good governance and financial accountability.
- Assist with grant applications, the development of grant budgets, and preparation of documents.
- Create monthly allocation plans of staff time and salary across the organization.
- Work in partnership with the Executive Director to develop, refine, and implement budgets as well as monitor for adherence. This includes the preparation of the draft annual budget for board approval.
- Authorize purchases/expenditures up to $5,000.
- Assist in invoicing, gathering financial documents, and communicating with finance contractors.
- Develop strategies to ensure maximum efficiency in the utilization of human and financial resources.
- Prepare documents and information for annual financial audit and single audit.
- Organizational Leadership
- Work closely with the leadership team to develop and meet the organization's strategic initiatives and goals.
- Manage facility operations and create, review, and implement policies and procedures for tracking progress.
- Collaborate with Executive Director on strategic planning and implementation including developing and monitoring completion of organizational goals and objectives.
- Work in partnership with the Executive Director, Program Directors, and HR consultants to develop, refine, and implement hiring, benefits, and internal procedures and practices.
- Promote organizational operation efficiency aligned with strategic directions and goals.
- Supervisory Responsibilities
- Manage employee and team performance; ensure adequate training for employees; communicate job expectations and coaches employees; support employee professional development aspirations; investigate complaints and performance concerns; implement disciplinary action as needed and in consultation with MACC Human Resource Services.
- Manage the hiring process for positions within this team; develop and updates job descriptions; develop performance expectations; assigns work schedules and ensures compliance with organization processes for interview and selection of employees.
- Manage and ensures effective employee relations; creates an ethical, inclusive, non-discriminatory, and safe work environment; establishes effective communication lines/methods; identifies and solves employee problems; manages conflict, responds to, and resolves grievances.
- Accepts resignations; initiates terminations and executes layoff actions following established protocols.
- Reviews and approves leave and overtime requests; reviews and approves timecards in a timely manner, ensuring all information submitted is accurate to the best of the incumbents knowledge.
- Ensures all personnel changes for this team are entered into the Human Resources Management System in a timely fashion to ensure compliance and accuracy.
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