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Operations Director
2 months ago
MNCASA is seeking an experienced Operations Director to provide strategic leadership and support to our organization. As a key member of our leadership team, you will play a critical role in driving our mission forward and ensuring the effective operation of our programs and services.
Key Responsibilities- Administrative and Operational Management
- Represent MNCASA at community meetings and on committees to promote our mission and build partnerships.
- Manage overall IT services for the organization, including coordination with our IT contractor.
- Oversee daily office functions, including mail, deliveries, equipment, and supplies.
- Manage organizational contracts for professional services that support our mission.
- Coordinate services with human resources and employee benefits programs.
- Manage business insurance renewals in coordination with our insurance broker.
- Financial Management
- Work in partnership with our Executive Director and Program Directors to manage organization finances and ensure good governance and financial accountability.
- Assist with grant applications, budget development, and financial reporting.
- Create monthly allocation plans for staff time and salary across the organization.
- Work with the Executive Director to develop, refine, and implement budgets, and monitor for adherence.
- Authorize purchases and expenditures up to $5,000.
- Assist with invoicing, financial document preparation, and communication with finance contractors.
- Develop strategies to ensure maximum efficiency in the utilization of human and financial resources.
- Prepare documents and information for annual financial audit and single audit.
- Organizational Leadership
- Work closely with our leadership team to develop and meet organizational strategic initiatives and goals.
- Manage facility operations and create, review, and implement policies and procedures for tracking progress.
- Collaborate with the Executive Director on strategic planning and implementation, including developing and monitoring completion of organizational goals and objectives.
- Work with the Executive Director, Program Directors, and HR consultants to develop, refine, and implement hiring, benefits, and internal procedures and practices.
- Promote organizational operation efficiency aligned with strategic directions and goals.
- Supervisory Responsibilities
- Manage employee and team performance, ensure adequate training, communicate job expectations, and coach employees.
- Manage the hiring process for positions within the team, develop and update job descriptions, and assign work schedules.
- Manage and ensure effective employee relations, create an inclusive and safe work environment, and establish effective communication lines.
- Accept resignations, initiate terminations, and execute layoff actions following established protocols.
- Review and approve leave and overtime requests, and review and approve timecards in a timely manner.
- Ensure all personnel changes for the team are entered into the Human Resources Management System in a timely fashion.
- Bachelor's degree in a related field, previous project coordination experience, and/or previous experience in a related field a plus.
- Minimum of five years of experience in project management and administrative work or comparable skills and experience, preferably in the non-profit sector.
- Experience managing federal and state contracts, including extensive knowledge of grant compliance, reporting requirements, and experience in developing budgets and projections.
- Experience with financial management, including creating, analyzing, interpreting, and projecting budgets for grants, projects, and the overall organization.
- A competitive salary range of $77,500 - $83,500 per year.
- A generous paid time off (PTO) policy.
- Nine paid holidays in addition to a paid year-end holiday break.
- Paid employee volunteer time.
- Competitive health, dental, vision, life, and disability insurance.