Trust & Safety Content Specialist

2 weeks ago


Austin, Texas, United States Epsilon Solutions Ltd. Full time

Position: Trust & Safety Content Specialist

Location: Austin, TX (100% Onsite)

Contract Type: Temporary

ROLE OVERVIEW:

We are looking for a talented and experienced content specialist to join our dedicated team in Austin, TX.

In this role, you will provide essential support for our Large Language Model (LLM) and Generative AI projects. As a Trust & Safety content specialist, your contributions will be vital in refining the linguistic capabilities of our AI systems, ensuring that language generation is both accurate and contextually relevant.

This position is crucial and demands expertise in crafting and refining language to produce thoughtful responses that offer valuable information to users while addressing sensitive or challenging topics.

To excel in this role, you should possess a solid understanding of content creation, natural language processing, linguistics, and machine learning. The ideal candidate will have extensive experience in content moderation and development, linguistic research, editing, and the ability to work collaboratively across teams and time zones. Tasks will be conducted on a client-managed platform, which will be provided by the client.

REQUIRED QUALIFICATIONS:

A Bachelor's degree in English, Journalism, Marketing, Communications, Psychology, Sociology, or a related discipline is preferred.

Proficient command of the English language (both written and spoken).

Over 5 years of professional experience in writing, proofreading, and editing high-quality content across various genres, styles, and formats, including news articles, features, social media, or marketing copy.

Experience adhering to a style guide and editing for a specific voice and tone.

Experience in drafting press releases, speeches, or social media content on culturally sensitive topics is particularly advantageous.

Understanding of AI technology, machine learning, natural language processing, and a strong interest in exploring their potential applications in AI-generated content.

Exceptional research, analytical, critical thinking, and problem-solving abilities, with a knack for identifying patterns, trends, and insights from data.

A passion for language, creativity, and innovation.

Meticulous attention to detail and the ability to approach problems systematically.

Strong communication, collaboration, and project management skills.

Experience working in a fast-paced and dynamic environment.

KEY RESPONSIBILITIES:

Compose and refine responses to user inquiries related to sensitive content.

Ensure that summaries do not adversely impact individuals or societal well-being.

Edit and enhance content for clarity and accuracy according to established guidelines.

Review summaries to guarantee 100% quality and usability for model training.

Collaborate with the client's product team and other stakeholders.

Ensure alignment with project requirements while coordinating with program stakeholders.

Develop training materials and establish guidelines to address any documentation gaps.

Conduct linguistic research and analysis to identify and resolve language-related challenges, enhancing the performance of AI systems.

Provide guidance and mentorship to fellow writers as necessary.

Help cultivate a culture of continuous learning and improvement.



  • Austin, Texas, United States Epsilon Solutions Ltd. Full time

    Position: Trust & Safety Content SpecialistLocation: Austin, TX (100% Onsite)Employment Type: ContractROLE OVERVIEW:We are looking for a talented and experienced content specialist to join our dedicated team in Austin, TX.In this role, you will provide essential support for our Large Language Model (LLM) and Generative AI projects. As a Trust & Safety...


  • Austin, Texas, United States E-Solutions IT Services Private Limited Full time

    Qualifications and Skill Set:Bachelor's degree in English, Journalism, Marketing, Communications, Psychology, Sociology, or a related discipline is preferred. Proficient command of the English language (both written and spoken). Over 5 years of professional experience in composing, proofreading, and refining high-quality content across diverse genres,...


  • Austin, Texas, United States Amazon Full time

    About Prime Video: Prime Video is revolutionizing the way audiences enjoy films and television series, offering an extensive library of titles available for instant viewing across various devices, including Kindle, Fire TV, mobile platforms, gaming consoles, smart TVs, and Blu-ray players. Are you passionate about launching content on Prime Video and making...


  • Austin, Texas, United States Amazon Services LLC Full time

    About the RoleWe are seeking a highly skilled Risk Manager, Policy Operations to join our Prime Video team at Amazon Services LLC. As a key member of our Trust and Safety organization, you will be responsible for leading a team of Policy Operations Specialists and collaborating with cross-functional teams to prevent violating content from appearing on our...


  • Austin, Texas, United States Amazon Services LLC Full time

    About the RoleWe are seeking a highly skilled Risk Manager, Policy Operations to join our Prime Video team at Amazon Services LLC. As a key member of our Trust and Safety organization, you will be responsible for leading a team of Policy Operations Specialists and collaborating with cross-functional teams to prevent violating content from appearing on our...


  • Austin, Texas, United States E-Solutions INC Full time

    Job OverviewPosition: Content WriterLocation: RemotePosition SummaryWe are looking for a talented and experienced content writer to join our dynamic team. This role is essential for supporting our initiatives in Large Language Models (LLM) and Generative AI.As a Trust & Safety content writer, you will be instrumental in refining the linguistic capabilities...


  • Austin, Texas, United States University of Texas at Austin Full time

    Role Overview: As a Content Marketing Specialist, you will play a pivotal role in crafting compelling narratives that resonate with our audience.Key Responsibilities:Engage in in-depth discussions with key stakeholders to create innovative content for various platforms, including blogs, digital and print advertisements, educational materials for patients,...

  • Content Specialist

    1 week ago


    Austin, Texas, United States Insight Global Full time

    Project Overview:This is a temporary engagement lasting between 60 to 90 days.Compensation: $14-15 per hourRole Summary:We are looking for skilled freelance professionals who are adaptable and can contribute to the training and quality assurance of Large Language Models (LLMs). The ideal candidate will have strong language skills, cultural insight, and the...


  • Austin, Texas, United States 360Connect Full time

    Job OverviewThis is a part-time hybrid role requiring three days a week in our office.Position Summary:Become an integral part of a dynamic team that encourages growth and innovation. 360Connect is a leading B2B lead generation firm dedicated to connecting sellers with buyers across various industries.At 360Connect, we are committed to fostering business...


  • Austin, Texas, United States Peachybbies Slime Company Full time

    IMPORTANT: Please include links to your personal TikTok, YouTube, and Instagram accounts. Your personal experience in content creation is crucial for our evaluation.Greetings from Peachybbies, a vibrant Slime Company based in Austin, renowned for our dynamic social media presence with a collective following exceeding 18 million across various platforms.We...


  • Austin, Texas, United States Peachybbies Slime Company Full time

    IMPORTANT: Please include links to your personal TikTok, YouTube, and Instagram accounts in your application. Your hands-on experience in content creation is crucial for our review.Greetings from Peachybbies, a vibrant Slime Company based in Austin, known for our dynamic social media presence with a collective following exceeding 18 million.We are on the...


  • Austin, Texas, United States Amazon Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and analytical...


  • Austin, Texas, United States ApTask Full time

    About ApTask: ApTask is a premier global provider of workforce solutions and talent acquisition services, committed to shaping the future of work. As an African American-owned and Veteran-certified organization, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project...


  • Austin, Texas, United States ApTask Full time

    About ApTask: ApTask is a prominent global provider of workforce solutions and talent acquisition services, committed to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management....


  • Austin, Texas, United States TikTok Full time

    About the TeamOur Operations division oversees the moderation of millions of videos on a global scale to ensure the safety of our users' content. As part of the Quality Assurance team, we are responsible for reviewing and auditing the content moderated by our team members, addressing appeals, and providing feedback on policy inquiries. In the role of Quality...


  • Austin, Texas, United States Tech Mahindra Full time

    Job Title: Content Evaluation SpecialistLocation: Remote (occasional office presence may be required)Available Shifts:Morning - 7 am - 4 pm CSTAfternoon - 2 pm - 11 pm CSTNight - 10 pm - 7 am CST (base compensation plus applicable shift differential) 1. Position OverviewThe primary role of the Content Evaluation Specialist is to conduct quality assessments...


  • Austin, Texas, United States Amazon Services LLC Full time

    About the RoleAs a Risk Manager, Policy Operations, you will be responsible for leading a team of Policy Operations Specialists in preventing violating content from appearing on the Prime Video platform. Your team will evaluate abuse trends and quality, and develop workflows and processes that maintain our quality/community guidelines.Key...


  • Austin, Texas, United States TikTok Full time

    About the RoleAs a Quality Assurance Specialist for Search and Account Safety Operations at TikTok, you will play a critical role in ensuring the quality and safety of our platform's content. You will be responsible for conducting quality audits and data analysis to provide accurate and continuous quality feedback to stakeholders.Key ResponsibilitiesDevelop...


  • Austin, Texas, United States Apple Full time

    Position OverviewThe Online Retail Engineering division at Apple is in search of a dedicated and detail-oriented Content Specialist to manage data within our content management systems and catalog tools.Role ResponsibilitiesThe Content Development team is focused on enhancing the customer experience for all of Apple's online shoppers. In this position, you...


  • Austin, Texas, United States Apple Full time

    Position OverviewThe Online Retail Engineering division at Apple is in search of a dedicated Content Specialist to manage and curate data within our content management systems and catalog tools.Role ResponsibilitiesThis position plays a crucial role in enhancing the team's performance by establishing content and directing data frameworks for innovative...