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E-Commerce Content Specialist

2 months ago

Austin, Texas, United States Apple Full time
Position Overview

The Online Retail Engineering division at Apple is in search of a dedicated Content Specialist to manage and curate data within our content management systems and catalog tools.

Role Responsibilities

This position plays a crucial role in enhancing the team's performance by establishing content and directing data frameworks for innovative features and initiatives that the Apple Online Retail Engineering team implements.

Your contributions will reach millions of customers globally.

Key Duties Include:
  • Developing and refining features that enhance the customer experience for all Apple e-commerce users.
  • Collaborating with a team of professionals who design, engineer, validate, and deploy exceptional e-commerce functionalities.
  • Managing various types of data essential for new feature rollouts.
  • Overseeing the setup of content, products, and media assets in publishing tools to support engineering efforts and testing.
  • Tracking, packaging, and deploying project data to production while adhering to detailed release schedules.
  • Proactively ensuring a seamless, bug-free environment and coordinating with both offshore and onshore teams for efficient task completion.
  • Producing comprehensive documentation for feature setups.

Minimum Qualifications
  • Exceptional written and verbal communication abilities.
  • Strong attention to detail and capability to work independently.
  • Proficient in anticipating, troubleshooting, and resolving issues swiftly.
  • Adept at navigating a fast-paced environment characterized by ambiguity and tight deadlines.

Preferred Qualifications
  • Experience managing large-scale, cross-functional projects.
  • Strong decision-making and prioritization skills, with a history of managing complex production timelines.
  • Ability to establish rapport and credibility across a diverse organization.
  • Commitment to maintaining high interpersonal standards while balancing competing priorities.
  • Passion for effective communication with both technical and non-technical teams.
  • Solid technical foundation, enabling optimal collaboration with engineering teams.
  • Dedication to delivering an outstanding user experience for both business users and customers.
  • High level of ownership and accountability.
  • Minimum of 2 years' experience with CMS platforms such as WordPress, Joomla, Drupal, or AEM.
  • Minimum of 2 years' experience with catalog management systems like FileMaker, SAP CRM, or Salsify.
  • Minimum of 2 years' experience in global e-commerce shopping experience development.
  • Familiarity with version control systems such as SVN or Git.

Additional Information

Apple is committed to fostering an inclusive and diverse workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.