Retail Customer Service Representative

5 days ago


Dubuque, Iowa, United States Access Dubuque Full time

Job Overview

We are seeking a highly skilled and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive and welcoming store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work effectively as part of a team to achieve sales and customer service goals
  • Maintain a clean and organized store environment, adhering to company standards and policies
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Participate in ongoing training and development to improve customer service skills and product knowledge

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to stand for prolonged periods, lift up to 50 pounds, and move freely throughout the store
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends

What We Offer

  • A competitive hourly rate and opportunities for advancement
  • A comprehensive training program to develop your customer service and sales skills
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • A variety of benefits, including paid time off and holidays


  • Dubuque, Iowa, United States SAS Retail Services Full time

    Why Choose SAS Retail Services?We are part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team members make a difference by ensuring the latest brands and products are where they need to be.What We Offer:Competitive Wage: $17.00 per hourPaid Mileage and Travel Reimbursement: when applicableEarly...


  • Dubuque, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent...


  • Dubuque, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide outstanding...


  • Dubuque, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide outstanding...


  • Dubuque, Iowa, United States Kwik Stop Full time

    We are seeking a Customer Service Representative to provide exceptional customer experiences in our retail environment. As a Customer Service Representative, you will be responsible for maintaining a clean and organized store, operating a cash register, and providing assistance to customers. You will have the opportunity to work in a fast-paced environment,...


  • Dubuque, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - PF Baseline Fitness.Job SummaryStarting Pay: $9.30 HourHiring for the days of: Mon, Tue, Wed or Wed, Thur, Fri 11a-4pJob DescriptionThe Customer Service Representative will be...


  • Dubuque, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - PF Baseline Fitness.Job SummaryThis is a full-time and part-time position available, offering flexible hours and days. As a Customer Service Representative, you will be...


  • Dubuque, Iowa, United States Trinity Health Full time

    Customer Service RepresentativeTrinity Health is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for resolving patient billing issues, providing detailed documentation, and tracking trends of customer service encounters.Key Responsibilities:Assist patients in resolving...


  • Dubuque, Iowa, United States Blain's Farm & Fleet Full time

    Customer Care Desk AssociateAs a valued member of our team at Blain's Farm & Fleet, you will play a crucial role in delivering exceptional customer service. Your responsibilities will include:Key Responsibilities:Managing the store phone/switchboard and providing assistance to customers with returns, questions, and complaints.Scanning returned goods and...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team at Fidelity Bank & Trust.Key Responsibilities:Provide top-notch customer service to our valued clientsAssist with transactions, inquiries, and account maintenanceStay informed about our...


  • Dubuque, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Planet Fitness - PF Baseline Fitness.Job SummaryThis is a full-time or part-time opportunity to provide exceptional customer service to our members, prospective members, and guests. As a Customer...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a vital member of our organization, you will play a key role in delivering exceptional customer service and providing financial solutions to our valued clients.Key Responsibilities:Interact with customers...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a vital member of our organization, you will play a key role in delivering exceptional customer service and providing financial solutions to our valued clients.Key Responsibilities:Interact...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the voice of the customer, communicating their needs and expectations within our organization. You will work independently, responding to customer inquiries via email, phone, and chat, and coordinating effective resolutions...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Express Employment Professionals. As a Customer Service Representative, you will be responsible for managing customer orders and ensuring a positive experience.ResponsibilitiesProcess orders and investigate and resolve inquiries related to shipmentsAddress...


  • Dubuque, Iowa, United States Fidelity Bank & Trust Full time

    Customer Service RepresentativeAre you looking for a challenging and rewarding career in the banking industry? Fidelity Bank & Trust is seeking a motivated individual to join our team as a Customer Service Representative. As a vital member of our organization, you will play a key role in delivering exceptional customer service and providing financial...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at MercyOne Dubuque Medical Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals. You will work closely with our healthcare team to ensure that patients receive...


  • Dubuque, Iowa, United States Trinity Health Full time

    Job SummaryAs a Customer Service Representative at Trinity Health, you will play a vital role in ensuring exceptional patient experiences. Your primary responsibilities will include: Resolving patient billing issues, including setting up payment plans and addressing complaints and inquiries Providing detailed documentation and reports of customer...


  • Dubuque, Iowa, United States Trinity Health Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Trinity Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, families, and healthcare professionals.Key Responsibilities:Provide timely and...