Retail Customer Service Representative
5 days ago
Job Overview
We are seeking a highly skilled and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive and welcoming store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Work effectively as part of a team to achieve sales and customer service goals
- Maintain a clean and organized store environment, adhering to company standards and policies
- Process transactions accurately and efficiently, handling customer payments and returns
- Participate in ongoing training and development to improve customer service skills and product knowledge
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to stand for prolonged periods, lift up to 50 pounds, and move freely throughout the store
- Availability to work a variety of shifts, including mornings, afternoons, and weekends
What We Offer
- A competitive hourly rate and opportunities for advancement
- A comprehensive training program to develop your customer service and sales skills
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- A variety of benefits, including paid time off and holidays
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