Event Coordination Manager

2 weeks ago

Philadelphia Pennsylvania, United States Sage Hospitality Full time

About Us:


Sage Hospitality is committed to creating exceptional experiences for our guests, reflecting the unique character of each location we serve.

Our properties are designed to embody the essence of their surroundings, offering a blend of modern luxury and local charm.

We pride ourselves on delivering a warm and welcoming atmosphere, where our team members are dedicated to exceeding guest expectations.

If you are passionate about hospitality and enjoy making a positive impact on the lives of others, consider joining our team.

We are currently seeking an Event Coordination Manager to enhance our operations.



Position Overview:
As the Event Coordination Manager, you will be responsible for overseeing the intricate details of large group and convention bookings, including accommodations, catering, and event setup. You will play a crucial role in negotiating terms for meetings and functions, ensuring optimal use of our facilities while maximizing revenue and guest satisfaction.

Your focus will be on executing all facets of event planning, from the initial contract signing to managing VIP requests, amenities, and detailed itineraries.


Key Responsibilities:
- Manage and plan all aspects of meetings and conventions, ensuring seamless execution.


- Lead Banquet Event Order (BEO) meetings and collaborate with hotel staff to ensure successful event delivery.

- Strive to meet or exceed productivity and activity goals set by management.

- Coordinate with the sales team on all group business, ensuring timely follow-up on contracts and planning needs.


- Maintain organized and accurate documentation to provide efficient service to clients and the organization.


- Develop and nurture client relationships through effective communication and professional interaction.

- Address client inquiries promptly and efficiently.

- Focus on revenue-generating activities, maximizing client retention and account yield opportunities.


- Detail and confirm event requirements with clients, including space, audiovisual needs, menus, and decorations.

- Prepare necessary documentation to ensure high-quality service delivery.

- Oversee billing details for group events, including deposits and credit authorizations, in coordination with the accounting department.


- Contribute to the enhancement of our convention services by participating in the development of new sales tools and analyzing competitor offerings.

- Monitor event budgets to maximize revenue while ensuring quality service.


- Facilitate pre-conference meetings to align client expectations with hotel staff capabilities.

- Finalize all group details, including sales system updates and commission processing.

Qualifications:
Education:
- A minimum of two years of post-secondary education.

Experience:
- One to two years of relevant experience in a similar role within the hospitality industry.

Knowledge/Skills:
- Proficient understanding of banquet and catering operations.
- Familiarity with computer systems and data management.
- Strong organizational skills and attention to detail.
- Excellent communication abilities for effective interaction with guests and team members.
- Ability to meet physical demands, including lifting and mobility within the event space.

Work Environment:
- Primarily indoor work with occasional outdoor tasks.
- Ability to adapt to varying temperatures and conditions.

Compensation:
USD $60,000 - $70,000.00 /Yr.

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