Clinical Account Executive

3 days ago


Scranton, Pennsylvania, United States LHC Group Full time
Job Summary

We are seeking a highly motivated and experienced Clinical Account Executive to join our team at LHC Group. As a Clinical Account Executive, you will play a critical role in coordinating the referral of patients to home health services, ensuring that patient choice is honored.

Key Responsibilities
  • Coordinate patient referrals to home health services, ensuring patient choice is honored
  • Evaluate patient suitability for home health services upon request from physicians or facilities
  • Receive referrals from physicians or facilities and send to the appropriate home health agency branch
  • Act as a liaison between patients, caregivers, physicians, and home health agencies
  • Schedule and coordinate physician follow-up appointments as needed
  • Receive patient reports from home health agency field staff and communicate directly with physicians or nurses
  • Communicate orders or changes to home health agencies as implemented by physicians
  • Responsible for obtaining home health physician orders and ensuring they are signed and delivered to the home health agency
  • Follow up to ensure original orders are mailed or delivered to the home health agency
  • Facilitate the delivery of DME equipment after obtaining signed prescriptions from physicians
  • Facilitate obtaining proper physician documentation to meet home health face-to-face encounter requirements
  • Communicate with DON or Branch Manager regarding physician complaints or concerns
  • Provide educational in-services to physicians, nurses, and other practitioners within facilities or physician offices
  • Meet personal performance goals and admission budgets for the location
  • Participate in sales calls and company in-services
Requirements
  • Prior home health experience
  • Formalized clinical training from an accredited institution and licensure in the state
  • Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
  • Excellent presentation, negotiation, and relationship-building skills
  • Strong computer skills to meet Microsoft Outlook and CRM software requirements
  • Ability to work independently with minimal supervision and be self-motivated


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