Patient Service Representative
3 days ago
We are seeking a highly skilled Patient Service Specialist to join our team. As the first point of contact for patients and visitors, you will play a critical role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Key Responsibilities- Provide exceptional customer service to patients and visitors in person and over the phone
- Room patients and prepare them for exams and procedures
- Manage patient flow and coordinate with clinicians and staff to ensure efficient and effective care
- Maintain accurate and up-to-date patient records and electronic medical records
- Communicate effectively with patients, families, and healthcare teams to ensure seamless care
- 1 year of customer service experience or successful completion of Providence internship
- Preferred qualifications: 1 year of medical office or healthcare experience, basic experience with electronic medical records and/or computerized billing systems, medical terminology experience
Providence is a comprehensive health care organization serving more than 50 hospitals, 1,000 clinics, and a full range of health and social services across seven states. We are committed to delivering high-quality, compassionate care to our patients and communities.
We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more. Learn more at the Providence website.
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