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Patient Advocate
2 months ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Providence Health & Services. As a key member of our Call Center Team, you will play a vital role in providing exceptional patient care and support to our patients and families.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and empathetic information to patients and families regarding their care and services
- Collaborate with healthcare teams to ensure seamless communication and coordination of care
- Utilize strong problem-solving skills to resolve complex customer issues
- Stay up-to-date on company policies, procedures, and services to provide accurate information to customers
- 1 year of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and critical thinking skills
- Ability to maintain confidentiality and handle sensitive information
At Providence Health & Services, we are committed to providing a supportive and inclusive work environment that fosters growth and development. We offer a comprehensive benefits package, competitive pay, and opportunities for advancement. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
