Educational Technology Support Specialist
1 week ago
Position Overview
This role is under the supervision of the Educational Technology & Client Support Supervisor, focusing on the technological requirements for instructional spaces within the Education Zone. The primary responsibility is to provide immediate assistance for all instructional and simulation environments across multiple facilities.
The ideal candidate will possess a solid understanding of classroom and instructional technologies, including expertise in computer connectivity, audio/video systems, digital sound processing, matrix routing, networking, systems administration, and integration of simulation systems. Experience with Crestron coding and devices or similar technologies is also essential.
Key Responsibilities
- Deliver technical support for projection systems, computers, operating systems, audio systems, and related equipment.
- Demonstrate moderate technical expertise or a willingness to learn about Crestron control systems.
- Handle video and audio routing, along with hardware encoders for video and audio.
- Communicate technical issues clearly to various stakeholders, including administrators, faculty, and novice users.
- Provide troubleshooting support for both PC and Apple computers, ensuring compatibility with diverse audio-visual equipment.
Department Insights
The Academic Information Systems (AIS) department is vital to the School of Medicine, offering specialized assistance to academic departments with a focus on client support and the development of administrative web applications.
Position Details
- Salary Range: $57.71 per hour
- Employment Type: Full-Time
- Appointment Type: Career
- Work Schedule: 8 hours per day
- Location: Education Building
- Union Representation: No
- Benefits Eligibility: Yes
- Work Arrangement: On-Site
Benefits Overview
Working for the University of California offers numerous benefits, including:
- Comprehensive medical plans tailored to family needs.
- Dental and vision insurance premiums covered for employees and their families.
- Generous leave benefits, including maternity and paternity leave.
- 14 paid holidays each year.
- Paid time off and sick leave with unlimited accrual.
- Continuing education allowances and reimbursement programs.
- Access to free professional development courses.
- Wellness programs and employee assistance services.
- Retirement benefit options for eligible roles.
Special Requirements
- This position is critical and subject to background checks and drug screening.
- Compliance with the University of California's vaccination policy is required.
Diversity and Inclusion Commitment
At UC Davis, we are dedicated to fostering an inclusive environment that values diversity. We believe that diverse perspectives lead to innovative solutions and a stronger community.
We encourage individuals from all backgrounds to consider joining our team, as we strive to create a workplace that reflects the diversity of our society.
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