Residences Concierge
4 weeks ago
Job Summary
As a Residences Concierge with Marriott International Inc, you will be responsible for providing exceptional guest service to our Residence owners and their guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities
- Respond to guest requests and inquiries in a timely and professional manner.
- Make arrangements for special requests, such as transportation and reservations.
- Provide information about the property and surrounding area amenities.
- Announce visitors and contractors to Residence owners and implement access control measures.
- Answer and process all calls, messages, and requests.
- Assist with owner reservation services and scheduling elevator usage.
- Perform Lobby Ambassador tasks and review shift logs.
- Report incidents and accidents to management and complete safety training.
Requirements
- High school diploma or equivalent required.
- At least 1 year of related work experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
What We Offer
- Competitive hourly rate of $29.70.
- 401(k) plan and other benefits.
- Opportunities for career growth and development.
About Us
Marriott International Inc is a global hospitality company with a portfolio of brands that includes W Hotels. We are committed to providing exceptional guest service and creating memorable experiences for our guests.
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