Residences Concierge

4 weeks ago


Los Angeles, California, United States Marriott International Inc Full time

Job Summary

As a Residences Concierge with Marriott International Inc, you will be responsible for providing exceptional guest service to our Residence owners and their guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities

  • Respond to guest requests and inquiries in a timely and professional manner.
  • Make arrangements for special requests, such as transportation and reservations.
  • Provide information about the property and surrounding area amenities.
  • Announce visitors and contractors to Residence owners and implement access control measures.
  • Answer and process all calls, messages, and requests.
  • Assist with owner reservation services and scheduling elevator usage.
  • Perform Lobby Ambassador tasks and review shift logs.
  • Report incidents and accidents to management and complete safety training.

Requirements
  • High school diploma or equivalent required.
  • At least 1 year of related work experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

What We Offer
  • Competitive hourly rate of $29.70.
  • 401(k) plan and other benefits.
  • Opportunities for career growth and development.

About Us

Marriott International Inc is a global hospitality company with a portfolio of brands that includes W Hotels. We are committed to providing exceptional guest service and creating memorable experiences for our guests.


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