Concierge Liaison

4 weeks ago


Los Angeles, California, United States Four Seasons Hotels Limited Full time
About Four Seasons:

At Four Seasons, we strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.

About the Location:
Our award-winning hotel in the heart of Beverly Hills and West Hollywood is a city icon, buzzing with energy and excitement. Enjoy our resort-style pool, award-winning Italian cuisine at Culina Ristorante, and discover a new level of wellness at our Spa.

Our Brand Promise:
We believe that life is richer when we truly connect to the people and world around us. Our purpose is to create impressions that will last a lifetime.

Our Promise to You:
We strive to create a culture and work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.

What Makes Us Unique:
We offer a unique blend of luxury and personalized service, making us a leader in the hospitality industry. Our team members are passionate about delivering exceptional guest experiences and creating lasting memories.

Job Responsibilities:
As a Concierge Liaison, you will be responsible for responding to a wide variety of guest requests, ensuring desk collateral and information are updated, and providing knowledgeable recommendations for local activities and attractions. You will also establish close contact with vendors to provide information, ticketing, and reservations for guests.

Ideal Candidate:
We are seeking a highly analytical and computer-savvy individual with exceptional communication and presentation skills. Previous experience as a Concierge or Guest Relations professional is required.

We Offer:
Competitive hourly rate, 401K retirement savings plan, PTO accrual, complimentary meals, free on-site parking, and growth and development opportunities. We are an Equal Opportunity, Affirmative Action employer and encourage minorities, women, veterans, and individuals with disabilities to apply.
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