Client Relations Coordinator

2 weeks ago


Orlando, Florida, United States ESI Management Full time
Position Overview

In the realm of hospitality, the consumer's needs are paramount, and this principle is integral to our organization, ESI Management. Our Client Relations Coordinators play a vital role in supporting local communities by promoting products and services from our diverse clientele, thereby enhancing their brand visibility and boosting sales performance.

As a Client Relations Coordinator, you will contribute to the creation and delivery of outstanding consumer experiences. Your role will involve providing prompt responses, offering product consultations with empathy, and resolving customer inquiries with a positive demeanor. The hallmark of a Client Relations Coordinator's service is the ability to transform a standard interaction into an extraordinary experience.

Key Responsibilities:

  • Leading a team of Client Relations Coordinators to develop tailored sales presentations.
  • Gaining a thorough understanding of client offerings to effectively communicate benefits and address consumer inquiries.
  • Documenting customer interactions, processing sales orders, and managing service schedules.
  • Exhibiting initiative and a proactive attitude, tackling challenges with resilience.
  • Upholding a professional and positive demeanor, demonstrating reliability and hospitality towards customers and colleagues.

Qualifications:

  • High school diploma or equivalent required.
  • A minimum of one year of experience in customer service or hospitality roles, such as retail or food service.
  • Ability to articulate product or service knowledge clearly and effectively.
  • Commitment to ongoing learning and training to enhance hospitality skills and customer interactions.
  • Strong problem-solving abilities.
  • Outgoing personality with a genuine desire to assist others.
  • Enthusiasm for developing in-person hospitality skills to foster better relationships.
  • Excellent communication skills.

This entry-level position welcomes candidates from various backgrounds, and we provide comprehensive training to ensure you excel in delivering top-tier customer service. If you are passionate about assisting others, you will thrive in our collaborative culture, which fosters personal growth in communication, hospitality, and confidence while advancing your career.


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