Front Desk Coordinator

3 days ago


SaintBrieuc, Bretagne, United States MedVanta Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at MedVanta. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our patients, managing our front desk operations, and ensuring the smooth flow of our medical office.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors in a professional and welcoming manner
    • Manages appointment scheduling, including coordinating with providers and staff
    • Answers patient inquiries and resolves issues in a timely and efficient manner
  • Administrative Support
    • Manages front desk supplies and equipment, including ordering and inventory
    • Assists with data entry and record-keeping, including patient information and billing
    • Provides administrative support to providers and staff as needed
  • Customer Service
    • Provides exceptional customer service to patients and visitors, including responding to phone calls and emails
    • Resolves patient complaints and issues in a professional and courteous manner
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • At least 2 years of medical office administrative experience required
  • Skills and Abilities
    • Strong communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Proficiency in Microsoft Office and medical record systems
Working Conditions

The Front Desk Receptionist will work in a fast-paced medical office environment, interacting with patients, providers, and staff on a regular basis. The ideal candidate will be able to work independently and as part of a team, with strong communication and interpersonal skills.



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