Retail Service Coordinator

2 months ago


SaintBrieuc, Bretagne, United States National Vision Full time

Job Summary: We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at National Vision. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service while ensuring a smooth and efficient flow of customers through our store.

Key Responsibilities:

  • Provide top-notch customer service to all customers, ensuring their needs are met and exceeded.
  • Ensure compliance with all safety protocols and procedures.
  • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
  • Process and understand customer transactions, including sales and returns.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong problem-solving and conflict resolution skills.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work a flexible schedule, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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