Current jobs related to Operations Support Specialist for Shelter Services - Ann Arbor, Michigan - Shelter Association of Washtenaw County

  • Seasonal Operations Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time

    Job SummaryThe Shelter Association of Washtenaw County is seeking a Seasonal Operations Specialist to join our team. This role will work as an active member of the Shelter Operations Team, ensuring the smooth operation of the shelter floors during assigned shifts.Responsibilities include ensuring the safety of all guests, performing duties in a manner...

  • Shelter Diversion Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Jobscore (Aurelio Neto) - DE Full time

    Job Title: Shelter Diversion SpecialistJoin our team as a Shelter Diversion Specialist and play a vital role in preventing homelessness in Washtenaw County.About UsThe Shelter Association of Washtenaw County (SAWC) is a leading provider of services and emergency shelter for individuals experiencing homelessness. Our mission is to end homelessness, one person...

  • Winter Intake Specialist

    1 week ago

    Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time

    Job DescriptionThe Shelter Association of Washtenaw County is seeking a Winter Intake Specialist to support our winter programs. As a key member of our team, you will be responsible for completing intakes for clients accessing our shelter services.Key Responsibilities:Adhere to the NASW Code of Ethics and commit to our mission of ending homelessness.Be...

  • Winter Intake Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time

    Job SummaryThe Shelter Association of Washtenaw County is seeking a Winter Intake Specialist to support our winter programs. This seasonal position will work closely with a part-time second intake specialist to ensure clients have access to intake services 7 days a week.Key Responsibilities:Complete intakes for winter programs in the evening hours (5pm to...

  • Crisis Stabilization Case Manager

    2 weeks ago

    Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time

    Job DescriptionThe Shelter Association of Washtenaw County is seeking a Crisis Stabilization Case Manager to join our team. As a key member of our staff, you will be responsible for coordinating and outreach with Washtenaw County Community Mental Health (WCCMH) to accept referrals to our Housing Crisis Stabilization (HCS) 7 shelter bed program.Key...

  • Crisis Stabilization Case Manager Position

    2 weeks ago

    Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time

    About the RoleThe Shelter Association of Washtenaw County is seeking a highly skilled and compassionate Crisis Stabilization Case Manager to join our team. As a key member of our housing crisis stabilization program, you will play a vital role in supporting individuals experiencing homelessness and mental health challenges.Key ResponsibilitiesCoordinate with...

  • Operations Support Specialist

    4 weeks ago

    Ann Arbor, Michigan, United States BELFOR Franchise Group Full time

    Job Title: Operations Support SpecialistBELFOR Franchise Group is a leading name in restoration and service franchise opportunities. We own three leading franchises including DUCTZ, HOODZ, and 1-800 WATER DAMAGE. As an Operations Support Specialist, you will play a vital role in supporting our franchisees and internal departments.Key Responsibilities:Provide...

  • Operations Support Specialist

    1 month ago

    Ann Arbor, Michigan, United States BELFOR Holdings Full time

    BELFOR Holdings Job OpportunityWe are seeking a highly skilled Operations Support Specialist to join our team at BELFOR Holdings. As a key member of our operations team, you will play a critical role in supporting our franchisees and internal departments with operational software.Key Responsibilities:Provide primary support for operational software,...

  • Crisis Stabilization Case Manager Position

    1 week ago

    Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time

    Job Description**About the Role**The Shelter Association of Washtenaw County is seeking a highly skilled Crisis Stabilization Case Manager to join our team. As a key member of our staff, you will be responsible for coordinating and outreach with Washtenaw County Community Mental Health (WCCMH) to accept referrals to our Housing Crisis Stabilization (HCS) 7...

  • Operating Room Support Specialist, VNS

    2 weeks ago

    Ann Arbor, Michigan, United States LivaNova, PLC Full time

    Make a Positive Impact on Patients' LivesLivaNova, a global medical technology company, is seeking a highly trained Operating Room Support Specialist to join our team. As a pioneer in the VNS Therapy system, we continue to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD).Our...

  • Desktop Support Specialist

    1 month ago

    Ann Arbor, Michigan, United States Tata Consultancy Services Full time

    Job Title: Desktop Support SpecialistRole: L2 Desktop Support ExecutiveJob Type: Full TimeLocation: Ann Arbor, MI(Onsite)Job DescriptionKey Responsibilities:Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.Analyze, resolve, respond to, and document end user inquiries.Install...

  • Educational Support Specialist

    2 months ago

    Ann Arbor, Michigan, United States A Plus Learning Center LLC Full time

    Job OverviewImmediate Opening: Educational Support SpecialistA Plus Learning Center LLC is dedicated to fostering academic growth through a self-directed learning approach. We are seeking a motivated individual to assist in our educational programs.Working HoursOur center operates on select weekdays, providing a structured environment for learning.Role...

  • Business Operations Coordinator

    1 month ago

    Ann Arbor, Michigan, United States NCMS – National Center for Manufacturing Sciences Full time

    Job Title: Business Operations SpecialistAt NCMS – National Center for Manufacturing Sciences, we are seeking a highly skilled Business Operations Specialist to join our team. This role will play a critical part in supporting diverse projects and other business activities while providing exceptional customer service.Key Responsibilities:Maintain data...

  • Medical Support Specialist

    1 week ago

    Ann Arbor, Michigan, United States Concentra Full time

    Medical Support Specialist Job DescriptionAt Concentra, we are seeking a Medical Support Specialist to join our patient care team. As a Medical Support Specialist, you will play a crucial role in providing exceptional care to our patients.Responsibilities:Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testingPrepare patients for...

  • Computer Support Specialist

    4 weeks ago

    Ann Arbor, Michigan, United States Zolon Tech Full time

    Job Title: Computer User Support SpecialistZolon Tech is seeking a skilled Computer User Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.Job Summary:The Computer User Support Specialist will be the primary point of contact for our clients, providing...

  • Desktop Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Trinity Health Full time

    Job SummaryTrinity Health is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for configuring, installing, and maintaining desktop software and hardware for ITS users. You will also provide consultation and technical support to users for all aspects of end-user computing and desktop-based...

  • Desktop Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States OSI Digital Full time

    Job Title: Desktop Support SpecialistJob Summary:OSI Digital is seeking a skilled Desktop Support Specialist to provide technical guidance and support to our business and customers. The ideal candidate will have extensive desktop experience and a strong technical background.Key Responsibilities:Provide advanced desktop support, including troubleshooting,...

  • IT Network Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States University Of Michigan (The Regents @ Ann Arbor) Full time

    Network Support SpecialistInformation and Technology Services (ITS) at the University of Michigan is seeking a skilled Network Support Specialist to join our team. As a key member of our Infrastructure department, you will be responsible for providing production support and service restoration for campus enterprise networks, including in-building and...

  • Technical Support Specialist II

    1 month ago

    Ann Arbor, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a highly skilled Technical Support Specialist II to join our team at our headquarters in Ann Arbor, MI. As a Technical Support Specialist II, you will provide effective, live Level 1 support for Domino's In-Store Operators, remotely diagnosing and resolving routine problems with proprietary software, hardware, and peripheral...

  • Technical Support Specialist

    2 months ago

    Ann Arbor, Michigan, United States Clarivate Full time

    {"About the Role": "We are seeking a skilled Technical Support Specialist to provide exceptional product support to our clients in North America. As a key member of our Support team, you will be the primary point of contact for customers, handling inquiries and resolving technical issues related to our IP products Foundation IP, Memotech, and Inprotech.Your...

Operations Support Specialist for Shelter Services

2 months ago

Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time


The Shelter Association of Washtenaw County is dedicated to fostering a diverse workplace and is proud to be an equal opportunity employer.

All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


About Us:
In the United States, millions are just one paycheck away from homelessness. In Washtenaw County, a significant number of individuals are currently facing homelessness.

The Shelter Association of Washtenaw County (SAWC) has been a key provider of services and emergency shelter since its inception in 1982.

Located centrally, SAWC serves a diverse clientele, including first-time homeless individuals, veterans, survivors of domestic violence, and those dealing with substance abuse or mental health challenges.
Core Services:
Our essential programs include Residential Emergency Shelter, Non-Residential Services, Shelter Diversion, Critical-Time Intervention, and Warming Shelter, assisting nearly 1500 individuals each year.

Mission:
To eradicate homelessness, one individual at a time.

Position Overview:


This role is an integral part of the Shelter Operations Team, responsible for ensuring the effective functioning of shelter floors during assigned shifts.

Key responsibilities encompass maintaining the safety of all guests, delivering exceptional customer service, and executing tasks in alignment with the overarching mission of the Shelter Association of Washtenaw County.

The Shelter operates continuously, providing services around the clock.

The compensation for this position ranges from $18.50/hr to $19.50/hr, depending on tenure in the role.

The Shelter Association of Washtenaw County provides a comprehensive benefits package that includes:

medical, dental, and vision insurance with minimal deductibles; 403(b) retirement matching; flexible spending accounts; generous paid time off; disability and life insurance; and a flexible work schedule.

We cultivate a dynamic work environment aimed at inspiring hope in those we assist.

Generous paid time off includes 12 days after six months of employment and 24 days annually after one year of service.

The scheduled workdays for this position are Monday through Friday, from 7:45 AM to 4:15 PM.

Key Responsibilities:

  • Committed to the mission of SAWC to end homelessness.
  • Engaging with clients in a non-judgmental and ethical manner (referencing NASW Code of Ethics).
  • Providing supportive, empathetic, and confidential listening while offering general assistance to clients.
  • Familiarizing oneself with and implementing SAWC policies and procedures.
  • Documenting various client interactions and activities in HMIS and staff notes, professionally and appropriately.
  • Availability to work during holidays.
  • Punctuality and accurate timekeeping are essential.
  • Assisting clients in obtaining necessary identification, social security cards, and other essential documents.
  • Coordinating on-site services and activities for guests, including collaborations with other agencies, volunteer groups, and civic organizations.
  • Overseeing the operations of various shelter floors.
  • Performing light cleaning and laundry duties.
  • Undertaking additional responsibilities as assigned.

Qualifications:
Associate's Degree, professional certification, or equivalent experience is required. Relevant experience is preferred. Familiarity with housing, mental health, substance dependency, and poverty issues is advantageous. Experience in social work, social services, or human services is also beneficial. The SAWC will consider alternative, comparable experience in lieu of a degree.

Ideal Candidate Attributes:

  • Dependable and willing to work during holidays.
  • Capable of being assertive without being aggressive.
  • Able to function effectively as a team member.
  • Utilizes sound judgment in decision-making.
  • Both welcoming and assertive in approach.
  • Culturally competent, particularly in working with individuals experiencing serious mental health issues, substance dependency, or diverse gender identities and sexual orientations.
  • Mindful of personal boundaries, ethical responsibilities, and prioritizing client needs.
  • Mature in demeanor and professional in conduct.

Application Process:
Please submit your resume and cover letter. Applications are accepted and interviews are conducted on a rolling basis.