Winter Intake Specialist

4 weeks ago

Ann Arbor, Michigan, United States Shelter Association of Washtenaw County Full time
Job Description

The Shelter Association of Washtenaw County is seeking a Winter Intake Specialist to support our winter programs. As a key member of our team, you will be responsible for completing intakes for clients accessing our shelter services.

Key Responsibilities:
  • Adhere to the NASW Code of Ethics and commit to our mission of ending homelessness.
  • Be familiar with and implement SAWC policies and procedures.
  • Ensure winter program participants are referred by coordinated entry, also known as the Housing Access of Washtenaw County (HAWC).
  • Monitor, track, and communicate to staff the program participants who have yet to receive a coordinated entry referral and winter program assessment using a Master List.
  • Aid in completion and coordination of client intakes/assessments using HMIS.
  • Document various client information and activities in HMIS and staff notes professionally and appropriately.
  • Assess client's immediate needs and connect to appropriate shelter services and external resources.
  • Connect client with Diversion Specialist/Case Manager when living with supports is an option.
  • Be willing to travel to offsite shelter locations when needed to complete intakes with additional clients.
  • Support with data reports and monitoring needs for winter programs.
Qualifications:
  • Associates Degree, professional certification, BS or BA in Social Work or related field.
  • 1-2 or more years' experience with the Homeless Management & Information System (HMIS).
  • Good verbal and written communication skills.
  • Strong critical thinking skills.
  • Positive attitude, open to change, and eager to be a part of achieving our mission.
  • Computer skills with proficiency in Microsoft Office, including Word, Excel, Outlook, and Access.
Requirements:
  • Able to work as a team member.
  • Utilize good judgment and clear thinking in crisis situations.
  • High degree of cultural competency and equity lens.
  • Able to be mindful of personal boundaries, ethical obligations, and the primacy of client needs.
  • Commitment to economic justice, civil, and human rights issues.
  • Mature in nature and professional in action.
  • Valid Michigan Driver's License and reliable transportation.

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