Winter Intake Specialist
4 days ago
The Shelter Association of Washtenaw County is seeking a Winter Intake Specialist to support our winter programs. As a key member of our team, you will be responsible for completing intakes for clients accessing our shelter services.
Key Responsibilities:- Adhere to the NASW Code of Ethics and commit to our mission of ending homelessness.
- Be familiar with and implement SAWC policies and procedures.
- Ensure winter program participants are referred by coordinated entry, also known as the Housing Access of Washtenaw County (HAWC).
- Monitor, track, and communicate to staff the program participants who have yet to receive a coordinated entry referral and winter program assessment using a Master List.
- Aid in completion and coordination of client intakes/assessments using HMIS.
- Document various client information and activities in HMIS and staff notes professionally and appropriately.
- Assess client's immediate needs and connect to appropriate shelter services and external resources.
- Connect client with Diversion Specialist/Case Manager when living with supports is an option.
- Be willing to travel to offsite shelter locations when needed to complete intakes with additional clients.
- Support with data reports and monitoring needs for winter programs.
- Associates Degree, professional certification, BS or BA in Social Work or related field.
- 1-2 or more years' experience with the Homeless Management & Information System (HMIS).
- Good verbal and written communication skills.
- Strong critical thinking skills.
- Positive attitude, open to change, and eager to be a part of achieving our mission.
- Computer skills with proficiency in Microsoft Office, including Word, Excel, Outlook, and Access.
- Able to work as a team member.
- Utilize good judgment and clear thinking in crisis situations.
- High degree of cultural competency and equity lens.
- Able to be mindful of personal boundaries, ethical obligations, and the primacy of client needs.
- Commitment to economic justice, civil, and human rights issues.
- Mature in nature and professional in action.
- Valid Michigan Driver's License and reliable transportation.
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