Office Service Representative
16 hours ago
We are seeking a highly organized and detail-oriented Office Service Representative to join our team. As a key member of our mailroom and customer service team, you will be responsible for ensuring the smooth operation of our mail and package handling processes, as well as providing exceptional customer service to our clients.
Key Responsibilities- Receive, sort, and deliver all incoming mail and packages according to assigned floors and time frames
- Wrap, seal, weigh, affix postage, and dispatch all outgoing mail and packages in accordance with postal regulations
- Prepare special outgoing inter-office pouches sent to client affiliates as scheduled
- Package and process outgoing overnight items, such as Federal Express and UPS, to meet client and vendor deadlines
- Log and deliver incoming overnight packages within established time frames
- Organize and distribute supplies to client employees as detailed in job requests
- Verify and log orders upon delivery, and monitor inventory of copy supplies, stock paper, and toner
- Provide minor maintenance of photocopy machines, such as solving paper jams and routine cleanings
- Operate facsimile machines, send and receive facsimiles, and keep complete and accurate logs of incoming and outgoing facsimiles
- Prepare monthly production and volume reports to measure productivity and prepare billing charges
- High school diploma or equivalent
- 0-1 year experience working in a mailroom or professional office environment
- Some knowledge of metering, weighting, logging, and other shipping procedures preferred
- Some computer skills preferred
- Ability to perform routine functions of most equipment and systems, such as fax, scanner, metering, stamping, tracking systems, photocopying, color copying, and binding
- Excellent customer service, professional attitude, and appearance
- Ability to work overtime and meet deadlines
- Competitive pay and benefits
- Comprehensive training and development programs
- A company focused on creating a positive work and client environment
- Employee discounts on entertainment, products, and services nationwide
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