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Patient Service Representative
2 months ago
The Patient Services Representative plays a vital role in ensuring the smooth operation of our front office. This position is responsible for handling patient inquiries, scheduling appointments, and maintaining accurate financial records.
Key Responsibilities- Provide exceptional customer service to patients and staff, responding to phone calls and addressing their concerns in a timely and professional manner.
- Verify patient insurance information and collect payments, ensuring accurate and up-to-date records.
- Perform data entry of service charges, including diagnostic codes and physician-related charges, to ensure accurate billing and reimbursement.
- Collaborate with the Central Billing Office to ensure all charges are captured and properly collected.
- High School Diploma or equivalent required.
- 2-5 years of experience in a medical office setting preferred.
BJC offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a pension plan and 401(k) matching. We also offer tuition assistance, flexible spending accounts, and paid time off.
To learn more about our benefits, please visit www.bjctotalrewards.com/Benefits.
