Customer Service and Dispatch Specialist

3 weeks ago


Pembroke Pines, Florida, United States A to Z Statewide Plumbing Inc. Full time
Service Coordinator Job Summary

We are seeking a skilled Customer Service and Dispatch Specialist to coordinate services and provide support to our clients.

The estimated salary for this position is $55,000 - $70,000 per year, depending on experience.

Key Responsibilities:

  • Coordinate services and respond to client inquiries
  • Dispatch services and schedule work orders
  • Enter completed work orders into the system
  • Determine charges for services requested and process payments
  • Manage online property management portals and create invoices
  • Order office supplies and assist senior dispatch with any overflow

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of call center or customer service experience preferred
  • Must have excellent communication and problem-solving skills
  • Must be able to multitask and work well under pressure
  • Must have basic to intermediate computer knowledge and be fluent in English and Spanish


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