Customer Service and Dispatch Specialist
3 weeks ago
We are seeking a skilled Customer Service and Dispatch Specialist to coordinate services and provide support to our clients.
The estimated salary for this position is $55,000 - $70,000 per year, depending on experience.
Key Responsibilities:
- Coordinate services and respond to client inquiries
- Dispatch services and schedule work orders
- Enter completed work orders into the system
- Determine charges for services requested and process payments
- Manage online property management portals and create invoices
- Order office supplies and assist senior dispatch with any overflow
Requirements:
- High school diploma or equivalent required
- 1-2 years of call center or customer service experience preferred
- Must have excellent communication and problem-solving skills
- Must be able to multitask and work well under pressure
- Must have basic to intermediate computer knowledge and be fluent in English and Spanish
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