Dispatch and Customer Service Representative

4 days ago


Pembroke Pines, Florida, United States A to Z Statewide Plumbing Inc. Full time

A to Z Statewide Plumbing, Inc. is a leading provider of commercial and residential plumbing services in the area.

About the Role

We are seeking a skilled Dispatch and Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be fluent in English and Spanish, and possess basic computer knowledge.

This is a full-time position with an estimated annual salary of $45,000 - $60,000 based on experience and qualifications.

Key Responsibilities
  1. Answer emergency and non-emergency calls, document important information, and respond to issues.
  2. Respond to queries related to products and deliveries.
  3. Maintain and update call logs, records, and other documentation.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of call center or customer service experience preferred.
  • Basic to intermediate computer knowledge and ability to multitask.
  • Excellent communication and problem-solving skills.
Benefits
  • Paid vacation time.
  • Lunch break provided.
  • Bonus opportunities.
  • Health, dental, and vision coverage available.


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