Customer Engagement Specialist
3 weeks ago
We are seeking an experienced Member Relationship Specialist to join our team. This role requires building strong relationships with members, introducing them to innovative banking solutions, and delivering exceptional customer service.
Estimated Salary: $45,000 - $60,000 per year
Benefits:
- Medical, Dental, and Vision insurance
- 401K Plan with Matching
- Tuition Reimbursement Program
- Supplemental Benefits
- Engagement Area
- Wellness Studio & Gym
- Company Paid Life Insurance
- Health Savings Account with Company Contributions
Key Responsibilities:
- Provide personalized service to members by executing defined engagement strategies
- Process teller transactions with high accuracy within the limits of the over/short policy
- Process new accounts and account maintenance with a high degree of quality assurance accuracy
- Meet or exceed ancillary product sales referral goals
- Attend required training and seek knowledge of credit union products and services
Requirements:
- One year to three years of similar or related experience
- A high school education or GED
- Enthusiastic and motivated self-starter with excellent interpersonal skills
- Able to operate a 10-key calculator and computer keyboard
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Client Engagement Coordinator
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Member Engagement Professional
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