Industrial Service Support Specialist

18 hours ago


Pembroke Pines, Florida, United States Linder Industrial Machinery Company Full time
Job Title: Industrial Service Support Specialist

Linder Industrial Machinery Company is a leading provider of heavy equipment solutions, with 27 branch locations across the southeastern United States. Our commitment to excellence in industrial machinery is reflected in our partnerships with top manufacturers such as Komatsu, BOMAG, and Deutz Fahr.

Job Summary:
We are seeking an experienced Industrial Service Support Specialist to assist our Field and Shop Service supervisors. This role involves ensuring technician time and write-ups are submitted daily, initiating work order openings, and communicating with customers regarding revised estimates or scope of work changes.

Responsibilities:
• Ensure accurate and timely submission of technician time and write-ups
• Initiate work order openings and add segments to jobs as needed
• Communicate effectively with PSRs and customers regarding revised estimates or scope of work changes
• Maintain written records of communications to ensure customer awareness
• Assist with follow-up on assigned work orders and provide input to supervisors on employee performance reviews and training needs
• Report any rework or non-productive activity to supervisors
• Update supervisors on problem jobs prior to invoicing

Estimated Salary Range: $55,000 - $65,000 per year, depending on experience.

Required Skills and Qualifications:
• High School diploma or equivalent and two years of vocational or technical school experience
• Minimum five years of experience as a heavy equipment technician
• Proficient computer skills and excellent interpersonal skills
• General knowledge of maintenance, repair, and parts department functions

About Linder Industrial Machinery Company:
Linder Industrial Machinery Company is an equal opportunity employer and offers a competitive salary and benefits package to qualified applicants.

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