Teller - South Glens Falls
4 days ago
We are seeking a highly skilled and experienced Teller to join our team at Glens Falls National Bank and Trust Co. in South Glens Falls. As a Teller, you will be responsible for providing exceptional customer service, processing transactions, and supporting sales efforts.
Key Responsibilities- Provide consistent, outstanding customer service by anticipating and reacting to customer needs
- Process transactions accurately and efficiently
- Support sales efforts of the Company; actively participate in Cross-Sell program and make referrals as appropriate
- Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies
- Balance cash drawer and adhere to established cash limits
- Open deposit accounts for customers
- Adhere to requirements pertaining to branch security, fraud prevention, and BSA; identify counterfeit currency and monetary instruments
- Adhere to applicable federal regulations and Company policies and procedures
- High School Diploma or equivalent required
- 2 years of experience in customer service, cash handling, or retail sales preferred
- Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management
- Quality customer service skills; friendly, helpful attitude, and patient attentiveness
- Ability to remain detail-oriented while following procedures and providing good customer experience
- Demonstrated ability to complete multiple tasks while staying aware of surroundings
- Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity
- Skilled in Microsoft Office Suite (Word, Excel, and Outlook); ability to learn banking-related software
- Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
- Medical, Dental, and Vision Insurance and Flexible Spending Plan
- Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
- Education and Tuition Reimbursement
- Employee Assistance Program for our employees and their immediate family members
We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.
We are a multi-bank holding company with over $4 billion in assets. Through our subsidiaries, we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer, and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms.
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