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Front Desk Representative

2 months ago

Scottsdale, Arizona, United States Remington Full time
Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Check guests in and out of the hotel in a prompt and professional manner
  • Assist with pre-registration and blocking of reservations as needed
  • Process payments and handle cash handling duties accurately and efficiently
  • Manage reservations and procedures, including taking same-day reservations and handling cancellations and relocations
  • Have a working knowledge of hotel rates, discounts, and policies
Requirements:
  • High work ethic and self-initiative
  • Ability to work varying schedules, including nights, weekends, and holidays
  • Excellent communication and interpersonal skills

Why Work with Us?

Our hotel is ideally situated in the heart of Scottsdale, offering easy access to shopping, dining, and entertainment options. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.