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IT Process Coordinator

1 month ago

Charlotte, North Carolina, United States Billy Graham Evangelistic Association Career Site Full time
Job Title: IT Process Coordinator

Are you passionate about using technology to serve a higher purpose?

The Billy Graham Evangelistic Association (BGEA) is seeking an IT Process Coordinator to join our team. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our technology infrastructure and supporting the ministry's mission to share the Gospel with the world.

Key Responsibilities:
  • Coordinate and maintain IT processes, policies, and procedures to ensure efficient and effective operations.
  • Provide technical support and guidance to IT staff and other departments as needed.
  • Develop and implement process improvements to enhance productivity and efficiency.
  • Manage the IT policies and procedures repository, ensuring compliance with auditing requirements and financial standards.
  • Collaborate with cross-functional teams to identify and implement new technologies and solutions.
Requirements:
  • Bachelor's degree in IT, Project Management, or related field.
  • Minimum 3 years' experience administering Jira and Confluence (Server or Data Center).
  • Proficient knowledge of ITIL, Agile, and Waterfall methodologies.
  • Advanced knowledge of MS Office and Visio is strongly preferred.
  • Ability to write reports, business correspondence, and procedures in a clear and professional manner.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and mission-driven organization.
  • Collaborative and supportive work environment.

Apply now to join our team and help us share the Gospel with the world