Senior Sales Manager

4 weeks ago

Miami, Florida, United States AccorHotel Full time
Job Summary

We are seeking a highly motivated and experienced Senior Sales Manager to join our team at AccorHotel. As a key member of our sales team, you will be responsible for leading our efforts in maximizing revenue from all leisure travel segments, including wholesale tour operators, DMCs, hybrid FIT, and similar business segments.

Key Responsibilities
  • Lead the presentation and handling of all leisure sales and marketing initiatives for a cluster of hotels.
  • Maintain responsibility and execution for the contracting, negotiation, and account management for all existing accounts.
  • Prospect to successfully acquire new accounts in existing and emerging markets to maximize hotel exposure while meeting and exceeding established revenue goals.
  • Develop a cohesive alliance with Revenue Management and DOSM to determine the best segment pricing strategy per property to drive occupancy and desired revenue/ADR.
  • Develop and execute tactical leisure promotions, marketing campaigns, and override agreements as needed to create brand awareness and drive new business.
  • Work directly with Sabre on new SynXis connections, collaborating with Revenue to determine rate codes needed and reviewing mapping, conducting periodic audits, and reviewing margins.
  • Provide continued direction, support, and training to on-property management and Call Center to ensure flawless service of FIT programs.
  • Monitor segment sales performance and track production monthly, quarterly, and annually vs. budget.
  • Create Partner Workbooks containing complete details of the segment.
  • Coordinate the distribution of Stop Sell Calendars for all hotels.
  • Source and coordinate participation in travel trade shows, presentations, and conferences.
  • Hold monthly calls with top accounts to review pace, market trends, and marketing opportunities.
  • Participate in weekly hotel commercial meetings, including the Commercial Strategy Review.
  • Perform other reasonable duties as assigned by the supervisor or manager.
Requirements
  • 3 years of experience in a senior sales role managing multiple resorts, preferably in the USA.
  • Strong knowledge and understanding of resort and city hotels.
  • Strong knowledge of Tour Operator, FIT, Wholesale, and Leisure segments.
  • Passionate about hotel sales and goal-driven.
  • An excellent relationship builder, confident in working with other teams and leaders.
  • Problemsolving ability, with the ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
  • Exceptional interpersonal skills, with the ability to communicate in English both orally and in writing with guests and employees.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Must have a strong work ethic, be a self-starter, innovative, organized, efficient, and able to prioritize multiple projects while working with a team.
  • Ability to walk, stand, and/or bend continuously to perform essential job functions.
  • Proficient in Windows Office: Word, Excel, PowerPoint, Publisher, etc.

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