Residential Support Services Supervisor

2 weeks ago


Ukiah, California, United States Redwood Community Services Full time
Job Overview

Salary: $19.95-$24.15 per hour (Dependent on Experience) / Additional Differentials Available
Position Title: Residential Care Manager
Department: Behavioral Health Services - Adults
Status: Three (3) 3/4-Time, Non-Exempt
Hours: 30-39 hours per week

Compensation Differentials: (must qualify through testing or verification):
- Language Translation - Bi-cultural Spanish: $1.00 per hour
- Bimodal Bilingualism - ASL Sign Language: $2.00 per hour

Position Summary:
Under general supervision, the Residential Care Manager plays a vital role in delivering rehabilitative and restorative treatment services. This includes crisis intervention, therapeutic support, assessment evaluation, and professional-level case management. Responsibilities involve direct interaction with clients in various settings, providing referrals, and offering counseling on diverse issues, alongside one-on-one behavioral support.

Key Responsibilities:

  • Facilitates activities that align with the objectives of the rehabilitative group and individual client plans.
  • Adheres to State and County Mental Health guidelines for all services rendered.
  • Engages with clients to reinforce positive behaviors and enhance social interactions.
  • Serves meals and shares dining experiences with clients to model appropriate behaviors related to rehabilitation.
  • Plans and implements regular activities or outings aimed at skill development.
  • Provides medication support to clients as necessary and maintains required documentation.

Qualifications:

  • Care Manager I: Less than two (2) years of full-time experience in a mental health-related field providing direct services.
  • Care Manager II: At least two (2) years but less than four (4) years of full-time experience in a mental health-related field providing direct services.
  • Care Manager III: Minimum of four (4) years of full-time experience in a mental health-related field, with up to two (2) years of experience substitutable by relevant education.

Education Requirements for Care Manager III: Minimum of two (2) years of education (60 semester or 90 quarter units) with at least 12 semester (18 quarter) units in a mental health-related subject area such as child development, social work, human behavior, rehabilitation, psychology, or substance abuse counseling.

Employment Conditions:

  • Flexibility to work across various agency programs as needed.
  • Occasional adjustments to work schedule may be required to accommodate client needs.
  • Must possess a valid CA Driver's License, current auto insurance, and a clean DMV record.
  • Successful completion of a background check with DOJ & FBI.
  • Certification in CPR and First Aid is required.
  • Completion of TB Exam and Physical upon employment.

Training Provided: Comprehensive onboarding includes CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, and Collaborative Problem Solving.

Equal Opportunity Statement: Redwood Community Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of its workforce.



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