Client Services Representative

6 days ago


San Antonio, Texas, United States Capital Group Full time
About the Role

We are seeking a highly skilled and motivated Client Services Representative to join our team at Capital Group. As a Client Services Representative, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Client Communication: Respond to high-volume inbound calls from clients, financial professionals, and internal colleagues, providing clear and concise information about our products and services.
  • Problem-Solving: Analyze complex client issues and develop effective solutions, often in real-time.
  • Product Knowledge: Stay up-to-date on our mutual fund products and financial service regulations, using this knowledge to provide accurate and informative responses to client inquiries.
  • Team Collaboration: Work closely with internal teams to resolve client issues and provide seamless support.
  • Continuous Learning: Participate in ongoing training and development programs to enhance your knowledge and skills, ensuring you remain a subject matter expert in our products and services.
Requirements
  • 2+ Years of Customer Support Experience: Proven track record of providing exceptional customer service in a fast-paced environment.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to adapt to different communication styles.
  • Resourcefulness and Critical Thinking: Ability to think critically and develop creative solutions to complex problems.
  • Attention to Detail: High level of accuracy and attention to detail, with a focus on delivering high-quality results.
  • Phone Handling and Active Listening: Strong phone handling skills and active listening abilities, with a focus on resolving client issues efficiently.
  • Problem-Solving and Adaptability: Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.
  • Learning Agility: Strong ability to learn new concepts and technologies quickly, with a focus on staying up-to-date on industry trends and developments.
  • Dependability and Reliability: High level of dependability and reliability, with a focus on meeting deadlines and delivering results.
What We Offer

As a Client Services Representative at Capital Group, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and contribute to the success of our organization. In addition to a competitive salary and benefits package, you will also have access to ongoing training and development programs, as well as opportunities for career advancement.



  • San Antonio, Texas, United States Advisor Employee Services Full time

    {"title": "Registered Client Service Associate", "description": "Job SummaryWe are seeking a highly skilled and detail-oriented Client Service Representative to join our team at Advisor Employee Services. As a key member of our financial services firm, you will be responsible for providing exceptional client service, managing client relationships, and...


  • San Antonio, Texas, United States Davis Law Firm Full time

    Job SummaryAt Davis Law Firm, we are seeking a highly skilled and detail-oriented Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients and guests, while also maintaining a professional and organized front desk area.Key ResponsibilitiesCustomer...


  • San Antonio, Texas, United States Capital Group Full time

    About the RoleWe are seeking a highly skilled and motivated Client Services Representative to join our team at Capital Group. As a Client Services Representative, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide high-level customer support to clients...


  • San Antonio, Texas, United States Fresh Success Marketing Group Full time

    About the Role:We are seeking a highly motivated and results-driven Client Service Representative to join our team at Fresh Success Marketing Group. As a Client Service Representative, you will be responsible for providing exceptional customer service and support to our clients in the telecommunications industry.Key Responsibilities:Client Communication:...


  • San Antonio, Texas, United States Fresh Success Marketing Group Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Client Support Representative to join our team at Fresh Success Marketing Group.As a Client Support Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support to ensure their satisfaction and loyalty.Key...


  • San Antonio, Texas, United States Vogt Enterprises Inc Full time

    About the RoleAs a Client Services Representative at Vogt Enterprises Inc, you will be the primary point of contact for our valued clients, providing exceptional customer service and support. Your role will involve managing client interactions, coordinating operations, and ensuring a seamless experience for our clients.Key ResponsibilitiesWelcome and Assist...


  • San Antonio, Texas, United States Davis Law Firm Full time

    About the Position:We are seeking a highly skilled and energetic Client Services Representative to join our team at Davis Law Firm. As a key member of our call center, you will play a critical role in providing exceptional customer service to our clients and stakeholders.Key Responsibilities:Handle high-volume inbound calls in a professional and courteous...


  • San Antonio, Texas, United States Advisor Employee Services Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Client Service Associate to join our team at Advisor Employee Services. As a Client Service Associate, you will be responsible for providing exceptional client service and support to our financial advisors and clients.Key Responsibilities:Provide timely and accurate responses to client inquiries...


  • San Antonio, Texas, United States Primera Insurance & Tax Services Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesClient Communication: Respond to client...


  • San Antonio, Texas, United States Banfield Pet Hospital Full time

    Job SummaryThe Client Service Coordinator is a vital role at Banfield Pet Hospital, responsible for driving the flow of clients and pets through the hospital, maximizing productivity, and ensuring exceptional client care.Key ResponsibilitiesClient Service: Provide professional, efficient, and exceptional service to clients, ensuring they feel welcome and...


  • San Antonio, Texas, United States CityVet Full time

    Job SummaryWe are seeking a highly skilled and compassionate Client Service Specialist to join our team at CityVet. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesClient Communication: Serve as the primary point of...


  • San Antonio, Texas, United States Family Service Association of San Antonio Inc Full time

    Job SummaryThe Intake Coordinator/Enrollment Specialist identifies and directly coordinates, provides contacts, refers or otherwise arranges for individuals to receive services as needed, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma-informed care lens as defined by the agency.Key...


  • San Antonio, Texas, United States CityVet Full time

    About CityVetAt CityVet, we prioritize the well-being of both our staff members and their pets. We believe that happy people lead to healthy pets, and we strive to create a positive and compassionate work environment.Job SummaryWe are seeking a Client Service Specialist to join our team at CityVet. As the primary point of contact for clients, you will be...


  • San Antonio, Texas, United States Wise Up Creative Full time

    Job OverviewPosition Title: Client Support RepresentativeLocation: RemoteDepartment: Client RelationsReports to: Client Relations SupervisorEmployment Type: Full-TimePosition Summary: As a Client Support Representative, you will serve as the initial point of contact for our clients, delivering outstanding service and assistance. Your role will involve...


  • San Antonio, Texas, United States CityVet Full time

    Job DescriptionAt CityVet, we prioritize the well-being of our staff members and the pets they care for. As a Client Service Specialist, you will play a vital role in creating a positive experience for our clients and their pets.Key Responsibilities:Manage appointment check-ins, book new appointments, and ensure proper discharge information for various...


  • San Antonio, Texas, United States Wise Up Creative Full time

    Job Title: Client Support RepresentativeLocation: Remote Department: Customer Support Reports to: Customer Support Supervisor Job Type: Full-Time Job Overview: As a Client Support Representative, you will serve as the primary contact for our clients, delivering outstanding service and assistance. Your role will involve addressing inquiries, resolving...


  • San Antonio, Texas, United States Daily Dot Art Full time

    Job Description:At Daily Dot Art, we're seeking a highly motivated and detail-oriented Client Service Associate to join our team. As a key member of our client-facing team, you will be responsible for managing client relationships, ensuring client satisfaction, and providing exceptional support for various projects.Key Responsibilities:Client Relationship...


  • San Antonio, Texas, United States CityVet Full time

    Job DescriptionAt CityVet, we believe that happy people start with healthy pets. Our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees plays a vital role in creating a positive vibe.Our Mission: To provide exceptional pet care and a welcoming environment for all.About the Role: We are seeking a Client...


  • San Antonio, Texas, United States Randstad North America, Inc. Full time

    Join Our Team as a Customer Support Specialist We are seeking dedicated professionals who excel in providing exceptional service to clients via telephone. If you possess a keen eye for detail and maintain a courteous and upbeat attitude, we invite you to consider this opportunity. Key Responsibilities: Assist customers with inquiries related to their...


  • San Antonio, Texas, United States Conduent Business Services Full time

    About Conduent Business ServicesWe deliver mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.Our CultureWe value individuality and notice and value every associate's contributions every day. You have an opportunity to...