Team Lead
2 days ago
We are seeking a highly skilled and experienced Team Lead to join our Member Services team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience for our members, and driving sales growth.
Key Responsibilities- Lead a team of associates in providing member service, resolving issues, and answering questions
- Develop and implement strategies to drive sales growth and improve member satisfaction
- Collaborate with other departments to ensure seamless execution of business initiatives
- Provide coaching and feedback to associates to improve performance and achieve goals
- Ensure compliance with company policies and procedures
- 6 months retail experience, including operating front-end equipment and customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.
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Team Lead
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