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Member Team Lead
2 months ago
We are seeking a highly skilled Member Team Lead to join our Business Operations team at Sam's Club. As a Member Team Lead, you will be responsible for leading a team of associates in providing exceptional member service, ensuring a positive shopping experience, and driving business results.
Key Responsibilities- Lead a team of associates in providing member service, resolving issues, and promoting membership benefits
- Assist management with supervising associates, training, and development
- Communicate effectively with members, associates, and management to ensure seamless operations
- Monitor and maintain a clean and organized store environment
- Process memberships, upgrades, and credit accounts
- Participate in sales and marketing events to promote membership and products
- Complete and maintain marketing recaps and other required documentation
- Meet membership goals and promote the value of Sam's Club products and services
- 6 months retail experience, including operating front-end equipment and customer service experience
- Must be 18 years of age or older
- Preferred qualifications: leading a front-end team, supervising experience, and hiring, evaluating, mentoring, developing, and managing the workload of others
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:
- Health benefits: medical, vision, and dental coverage
- Financial benefits: 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Join our team and take advantage of these benefits and more